Services

SERVICES

All leather goods purchased in Cartier boutiques or from an authorized dealer come with a certificate testifying to their original design and authenticity.

    • QUICK SERVICE (EXCEPT VARNISHED LEATHER AND EXOTIC LEATHER)

    • This service is recommended if the leather has lost its original shine or has light scratches. A Cartier advisor will perform the following operations :

      1. Diagnosis

      A Cartier sales associate takes the time to carefully examine the leather item in order to determine the work that needs to be done.

      2. Cleaning and removal of light scratches

      The sales associate massages the leather with a soft cloth and a cleaning lotion in order to reduce light scratches. This process will not only clean and nurture the leather piece but also revive its color.

      3. Technical and aesthetic controls

      The sales associate performs a final technical and aesthetic control in order to assure that the leather piece meets Cartier’s quality standards.

    • SIMPLE BUCKLE SERVICE

    • The simple buckle service is recommended when changing the buckle does not require any stitching. A Cartier advisor will perform the following operations :

      1. Diagnosis

      A sales associate takes the time to carefully examine the leather piece in order to determine the work that needs to be done.

      2. Changing the buckle

      The technician removes the damaged piece, cleans and fixes the new buckle.

      3. Cleaning and reducing light scratches on leather

      The technician massages the leather with a soft cloth and a cleaning lotion in order to reduce light scratches. This process will not only clean and nurture the leather piece but also revive its natural color.

      4. Technical and aesthetic controls

      The technician performs a final technical and aesthetic control in order to ensure that the leather piece meets Cartier’s quality standards.

    • SIMPLE EDGE-TINTING SERVICE

    • A clean edge can lose its bloom and color with the passing of time. The simple edge-tinting service is recommended for restoring the original edge color of the leather piece. A Cartier advisor will perform the following operations :

      1. Diagnosis

      A Cartier sales associate takes the time to carefully examine the leather good in order to determine the work that needs to be done.

      2. Tinting the edge

      The technician cleans the edges and applies a first layer of dye. Once the surface has dried, the technician makes the edge rounder either with a heated tool or a softly abrasive sponge, and then applies a second layer of dye. Once the dye has dried, it may be necessary to tone down the brightness with the help of an abrasive sponge.

      3. Cleaning and reducing light scratches

      The technician massages the leather with a soft cloth and a cleaning lotion in order to reduce light scratches. This process will not only clean and nurture the leather piece but also restore its natural color.

      4. Technical and aesthetic controls

      The technician performs a final technical and aesthetic control in order to ensure that the leather item meets Cartier’s quality standards.

    • SIMPLE STITCHING SERVICE

    • If external stitching is coming undone, a simple stitching service is recommended. Only visible and external stitching is included in this service. Other stitching, which requires more work, is performed within a refurbishment service.

      1. Diagnosis

      A Cartier sales associate takes the time to carefully examine the leather item in order to determine the work that needs to be done.

      2. Stitching

      The technician unstitches the leather piece, cleans it and restitches it.

      3. Cleaning and reducing light scratches

      The technician massages the leather with a soft cloth and a cleaning lotion in order to reduce light scratches. This process will not only clean and nurture the leather piece but also revive its natural color.

      4. Technical and aesthetic controls

      The technician performs a final technical and aesthetic control in order to ensure that the leather item meets Cartier’s quality standards.

    • REFURBISHMENT SERVICE

    • The refurbishment service has to be performed for all complicated services (changing zip or lining, inside stitching, etc…) Specific work is necessary for each service. This service is recommended for all the operations that are not performed in the previous services.

      1. Diagnosis

      A technician takes the time to carefully examine the leather piece in order to determine the work that needs to be done.

      2. Complete restoration

      The technician performs the necessary tasks to restore the leather piece or decides to send it back to the Cartier manufacturer.

      3. Cleaning and removal of light scratches

      The technician massages the leather with a soft cloth and a cleaning lotion in order to reduce light scratches. This process will not only clean and nurture the leather piece but also restore its natural color.

      4. Technical and aesthetic controls

      The technician performs a final technical and aesthetic control in order to ensure that the leather item meets Cartier’s quality standards.