After Sales Service - Lighters

Your Cartier lighter is an exceptional object. Made of precious metal or materials selected with the greatest care, it requires care and attention. By entrusting it to Cartier, you will preserve it in excellent condition and for many years to come.

When purchased in a Cartier boutique or at an authorized dealer's, your Cartier lighter is accompanied by a certificate testifying to its authenticity. In order to have your Cartier lighter diagnosed or repaired, we invite you to visit the Cartier boutique or authorized dealer of your choice, bringing your warranty certificate with you if your creation is under warranty.

Creations purchased from non-authorized dealers or websites other than are not warrantyd as being authentic Cartier creations.


WHAT IS THE RAPID SERVICE? - Lighters - Cartier Customer Services

The Rapid Service enables you to have the gas tank filled, and the lighter checked or cleaned, at a Cartier boutique.

Performed by a Cartier technician, the service includes the following operations:

  • the diagnosis;
  • the flint is replaced;
  • the gas tank is filled;
  • the height of the flame is adjusted;
  • the lighter undergoes a functioning test;
  • the exterior of the lighter is cleaned.