After Sales Service - Watches

Your Cartier watch is an exceptional object that has been conceived and created by Cartier's master watchmakers at the Maison's workshops in Switzerland. Whichever model, movement or degree of complication is concerned, it requires daily care and a general servicing once every five years. Providing this attention will enable you to wear your watch free of care for many years.

In order to have your Cartier watch diagnosed or repaired, we invite you to visit the Cartier boutique or authorized retailer of your choice; please bring your warranty certificate with you if your creation is under warranty.


The Battery Service enables you to have the battery of a quartz movement replaced. You are recommended to have this service carried out once every three years.

Performed by a Cartier master watchmaker, it includes the following operations:

  • Opening of the case  
  • Movement check  
  • Battery replacement
  • Replacement of the back gasket and resealing of the case    
  • Water-resistance test for water-resistant watches 
  • Functional check
  • Control and adjustment of bracelet and clasp, if any

The intervention warranty for this service, which only covers the service carried out, is for 12 months, as per the terms of the international intervention warranty.