After Sales Service - Watches

Your Cartier watch is an exceptional object that has been conceived and created by Cartier's master watchmakers at the Maison's workshops in Switzerland. Whichever model, movement or degree of complication is concerned, it requires daily care and a general servicing once every five years. Providing this attention will enable you to wear your watch free of care for many years.

In order to have your Cartier watch diagnosed or repaired, we invite you to visit the Cartier boutique or authorized retailer of your choice; please bring your warranty certificate with you if your creation is under warranty.


A discretionary service offered during the three months following the purchase of your watch, the Bracelet Adjustment Service enables you to have the bracelet properly adjusted to the wearer's wrist, thus ensuring the optimal working of the watch and protecting it against premature wear and tear or scratching.

If a number of links are removed from the bracelet, they will of course be returned to you. If links are added, the additional links will be invoiced to you in accordance with the model of the bracelet. For gold and jewelry models, you will be asked for the individual serial number of your watch.