EXPERTISE GUIDE

How do I take care of my Cartier jewelry creations?

Jewelry use and storage precautions:
  • If possible, remove your jewelry creation before starting any activity such as athletics, cooking or gardening, which is likely to damage it.
  • Avoid contact with cosmetics and household chemicals as certain compounds can cause discoloration.
  • Avoid extreme temperature changes.
  • The best place to store jewelry is in an individual pouch, in the original Cartier box or in a separate compartment of a jewelry box. Chains should be fastened, wrapped and laid flat to prevent them from knotting.
Jewelry care:
  • Check clasps regularly.
  • Soak your jewelry regularly for a few minutes in lukewarm soapy water (use a neutral pH soap). Gently clean using a very soft toothbrush. Rinse well in clean lukewarm water. Wipe dry using a soft cloth or chamois.
For more detailed information, please visit your nearest Cartier boutique or authorized retailer or contact our Client Relations Center on 1-800-CARTIER.

How do I care for precious stones & pearls in Cartier jewelry creations ?

Special care for precious stones:
  • Always protect stones from potential impacts. Even diamonds, the hardest of stones, can break or chip if subject to recurring knocks and shocks.
  • Check the setting prongs regularly.
  • Inspect the setting regularly.
  • Clean jewelry if the stones begin to lose their sparkle or look dull.
Special care for pearls:
  • If you wear your pearls frequently, we suggest you have them restrung once a year.
  • Pearls should not be sprayed with perfume. They should be cleaned with a damp cloth and stored separately in an individual pouch. They are affected by light, heat and contact with soap or other detergents.
For more detailed information, please visit your nearest Cartier boutique or authorized retailer or contact our Client Relations Centre on 1-800-CARTIER.

Can I resize my Cartier ring in the future?

Cartier offers you the opportunity to resize your ring (maximum two sizes). However, please note that this service can only be provided for certain types of rings and designs.For more detailed information, please visit your nearest Cartier boutique or authorized retailer or contact our Client Relations Centre on 1-800-CARTIER.

Does Cartier offer the option of engraving jewelry creations?

Cartier does engrave jewelry creations provided that there is sufficient space and that there is no risk of damage to the creation. This service is available in our Boutiques and on this website for certain types of jewelry creations and designs.For more detailed information, please visit your nearest Cartier boutique or authorized retailer or contact our Client Relations Centre on 1-800-CARTIER.