Warranty - Writing Instruments

Limited Warranty USA / Canada

The following applies to writing instruments sold or presented for warranty service in the United States of America and Canada only.

This Cartier writing instrument is an original Cartier creation, made and tested to meet the traditional quality standards of Cartier. Each Cartier writing instrument carries an individual serial number which provides a record of both origin and authenticity.

Only Cartier Boutiques, as well as authorized Cartier dealers, which are the exclusive dealers of Cartier writing instruments, are authorized to provide the Cartier LIMITED WARRANTY service, as defined hereafter, in accordance with Cartier's instructions.

Throughout the world, Cartier provides you and its authorized Cartier dealers with its International After-Sales Service.

Cartier writing instruments are warranted for an unlimited period against any manufacturing defect according to the following conditions: any part found by our technical service to be defective as a result of a manufacturing fault will be replaced free of charge by Cartier.

However, after the first 24 months from the date of purchase, the labor cost of any repair will be charged, whether or not the replacement parts be supplied under the terms of this Limited Warranty.

Except to the extent prohibited by applicable law, this Limited Warranty shall be the exclusive manufacturer warranty. Neither this Limited Warranty, with respect to the labor cost, nor any other warranties, express or implied, including any implied warranty of merchantability or of fitness for a particular purpose, shall extend beyond the period of 24 months from the date of purchase.

The liability of Cartier is limited solely and exclusively to replacement as stated herein.

Cartier shall not be liable, by virtue of this Limited Warranty or otherwise, for any loss or damage arising from the use of or inability to use your writing instrument or for any incidental or consequential damages relating in any way to your writing instrument.

Some States, Provinces or Territories do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

The Cartier LIMITED WARRANTY does not cover in particular damage resulting from :

  • accidents
  • mishandling or abusive use (knocks, dents, crushing, etc.)
  • the use of a converter or refills other than those sold by Cartier
  • unauthorized alteration
  • manipulation or repair, as well as the consequences of the normal wear and ageing of the writing instrument
    Please ensure that you retain your certificate.

Caution: This Limited Warranty will not be valid if refills other than Cartier's have been used.

This Limited Warranty gives you specific legal rights; you may also have other rights which vary from State, Province or Territory to another.