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Contact us here for a personal consultation or more information about our exclusive services.
You can reach us in Germany by phone on: +49 (0)89 2441 815282

Delivery and returns

Choose the delivery method and find out more about return

Delivery lead time and costs

For your comfort Cartier offers deliveries on all orders, provided creation availability and transport restrictions, please see below for more details.
- Standard delivery : 3-5 business days
- Express delivery : 1-2 business days if order is placed before 12:00

- Please note that personalisation services (engraving, embossing, or bracelet adjustments) will require an additional lead-time of 1-2 days.
- Please note that limited stock on a creation might require an additional lead-time of 5-7 days.
- Due to transport restrictions, we are unable to ship pressurized or flammable items by air. As a result, orders containing fragrance must be delivered via our standard shipping option.
- You can check the estimated delivery time in check out page while processing your order online.

Order online or by phone and pick up your creation in a Cartier boutique. This service is now available in UK, France, Netherlands, Sweden, Denmark, Czech Republic, Austria, Italy, Switzerland, Belgium, Luxembourg and Germany.
- When you are ready to finalise your order, you will have the ability to select Pick up in Boutique as a delivery method if available in your market.
- Due to the current circumstances you might be requested to wait to enter our Boutique. We encourage you to book an appointment to optimise your Cartier experience and limit waiting time for your collection.  

Cartier offers secure complimentary shipping worldwide. Please see the list of concerned countries below:

Europe: Albania,  Austria,  Belgium,  Bulgaria,  Croatia,  Cyprus,  Czech Republic,  Denmark,  Estonia,  Finland,  France,  Germany,  Greece, Hungary,  Iceland,  Ireland,  Isreal,  Italy,  Lithuania,  Luxembourg,  Malta,  Netherlands,  Poland,  Portugal,  Romania,  Russia,  Serbia, Slovakia, Slovenia, Spain, Switzerland, Sweden, United Kingdom.
South America: Aruba, Bahamas, Bolivia, Brazil, Chile, Colombia, Costa Rica,  Dominican,  Ecuador,  Guatemala,  Honduras,  Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Uruguay.

For specific shipping options and times, please see in the check out pages
Please note that Cartier does not deliver to P.O. boxes.

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