Go to main content

For information on how Brexit may impact your online order please click here.

Cartier London boutiques are temporarily closed but remain available for home delivery and virtual appointments.

Book a virtual appointment here. Read more information on boutique closure here.

Cookie policy

Last updated: September 2020

Cartier SA has its registered offices at Rue André-De-Garrini 3, 1217 Meyrin, Switzerland.  In this Privacy Policy, we use the term Cartier (and "we", "us" and "our") to refer to the head office of Cartier SA at the registered address above, our affiliates and our boutiques.   We work with YOOX NET-A-PORTER GROUP as detailed in our Privacy Policy for some of the services on the Platforms. 

Please take a moment to read the following notice as well as our Privacy Policy that explains how we collect, use, disclose and transfer the personal information that you provide to us on our websites, mobile applications and other digital platforms (together referred to as the “Platforms”), when you visit a Cartier boutique, contact the Cartier concierge by telephone, or when you interact with us over social media platforms.  Our Cookie Policy here explains how we collect information through the use of cookies and related technologies when you use our Platforms.

Like most platforms, Cartier logs IP addresses and uses cookies and similar technologies that allow us to recognise you and to customise your experience, and provide us with information about the way our visitors access our Platform. You can find out more about how we use cookies and related technologies below.  

What is a cookie?

Cookies are text files, containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognise your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform. 

We use cookies to enhance the online experience of our visitors (for example, by remembering your language and/or product preferences) and to better understand how our Platform is used. Cookies will tell us, for example, whether you have visited our Platform before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.

There are two broad categories of cookies:

  • First party cookies, served directly by Cartier to your computer or mobile device. They are used only by Cartier to recognise your computer or mobile device when it revisits our Platform. 
  • Third party cookies, which are served by a third party service provider on our Platform, and can be used by the service provider to recognise your computer or mobile device when it visits other platforms. Third party cookies are most commonly used for platform analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. Cartier uses both 'session cookies' and ‘permanent cookies’. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognise your computer or mobile device when you open your browser and browse the internet again. 

What cookies does Cartier use?

The Platform serves only the following types of cookies to your computer or mobile device:

Type of Cookie


Technical Cookies

Technical cookies are cookies that are strictly necessary for the platform to function or to allow you to take advantage of the requested services and content.

It is not possible to disable this type of cookie, as this would prevent the platform from functioning properly, and would compromise the use of its content and services.

Functional Cookies

Functionality cookies are used to activate specific functionalities of the platform and a series of options (for example, language, the products selected for purchase), to improve the service provided.

If you disable this type of cookie, some services or certain functions of the platform might not be available or function properly, and you could be forced to change or manually enter some information or preferences each time you visit the platform.

Analytical Cookies

Analytical cookies, including those of third parties, allow us to understand how the platform is being used by users.  These cookies do not collect information regarding your identity, nor any personal information.  The data is processed in an aggregate and anonymous form.

Advertising Cookies

Advertising cookies, including those of third parties, are cookies aimed at creating profiles relating to the user and are used to send you promotional messages that are in line with the preferences you have displayed while navigating on the network.

Social Cookies

These cookies enable users to share pages and content through third party social media and other platforms. The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.

Further detailed information about the specific cookies used on this Platform and the third parties who serve them can be found in our Cookie Centre. 

Please visit our Cookie Centre to set your preferences.

How to control or delete cookies

We use non-essential cookies on the basis of your consent. You have the right to withdraw that consent and refuse the use of cookies at any time and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Platform.  

You can set your cookie preferences by using our Cookie Centre or by changing your browser settings so that cookies from this Platform cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility).  

Please visit our Cookie Centre to set your preferences.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.

Back to top

Footer area: from here you can subscribe to the newsletter, browse the service menu, link to external sites Cartier, change the navigation country.