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Cartier boutiques are open with reduced hours and look forward to welcoming you safely.

Click here to book a private appointment.

Cartier ring inside its box

Where can I ask for advice and have my Cartier pen repaired?

We invite you to:

  • Visit the Cartier boutique of your choice, making sure to bring the guarantee certificate for your product;
  • Or contact an adviser at our Client Services Department on +44 (0)20 3937 7557.

When you have entrusted your fountain pen to us, our Cartier technicians will examine it, define the type of service that needs to be carried out and send you an estimate. When you have accepted the estimate, the service will be carried out as quickly as possible.

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