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Find out more information here and plan your visit to the Selfridges London Boutique by booking an appointment here.  
Our Cartier ambassadors are here to assist you with your online order.
For online delivery & returns information click here
You can reach us in the UK by phone on +44 (0)20 3893 4243

Delivery and returns

Choose the delivery method and find out more about return

Delivery lead time and costs

FATHER’S DAY GIFTS: ORDER BEFORE JUNE 13TH 11AM FOR FATHER’S DAY DELIVERY

ANY ORDER PLACED AFTER THIS TIME WILL STILL BE SHIPPED BUT CANNOT GUARANTEE DELIVERY IN TIME FOR FATHER’S DAY

HOME DELIVERY: COMPLIMENTARY & SECURE DELIVERY

 For your comfort Cartier offers complimentary express deliveries on all orders, provided creation availability and transport restrictions, please see below for more details.
- Express delivery : 1-2 business days if order is placed before 12pm 

ADDITIONAL LEAD TIME FOR SPECIFIC CREATIONS:
- Please note that personalisation services (engraving, embossing, or bracelet adjustments) will require an additional lead-time of 1-2 days.
- Please note that limited stock on a creation might require an additional lead-time of 5-7 days.
- Products that require a CITES certificate might require an additional lead time of up to 10 working days. CITES certificates are needed to import protected products by CITES (the Convention on International Trade in Endangered Species of Wild Fauna and Flora). You will see a notification in your Shopping Bag if you have added one of these products to your order.
- Due to transport restrictions, we are unable to ship pressurized or flammable items by air. As a result, orders containing fragrance must be delivered via our standard shipping option.
- You can check the estimated delivery time in check out page while processing your order online. Please note that this is an estimate and not a guarantee.

CLICK & COLLECT: 
Order online or by phone and pick up your creation in a Cartier boutique. This service is now available in UK, France, Netherlands, Sweden, Denmark, Czech Republic, Austria, Italy, Switzerland, Belgium, Luxembourg and Germany
- When you are ready to finalise your order, you will have the ability to select Pick up in Boutique as a delivery method if available in your market.
- Due to the current circumstances you might be requested to wait to enter our Boutique. We encourage you to book an appointment to optimise your Cartier experience and limit waiting time for your collection.  

DELIVERY COUNTRIES:
Cartier offers secure complimentary shipping worldwide. Please see the list of concerned countries below:

Europe: Albania,  Austria,  Belgium,  Bulgaria,  Croatia,  Cyprus, Czech Republic,  Denmark,  Estonia,  Finland,  France,  Germany,  Greece,  Hungary,  Iceland,  Ireland,  Isreal,  Italy,  Lithuania,  Luxembourg,  Malta,  Netherlands,  Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Switzerland, Sweden, United Kingdom.
South America: Aruba, Bahamas, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican, Ecuador, Guatemala, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Uruguay.

For specific shipping options and times, please see in the check out pages
Please note that Cartier does not deliver to P.O. boxes.

NEED SUPPORT? You may also contact us for further assistance.

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