You will need to contact Client Relations Centre within 30 days. Client Relations Centre will issue a Return Authorisation Number to you by email. Upon receipt of this number you have 14 days to return or exchange your purchase.
Creations that have been engraved or modified may not be returned or exchanged.
You are able to return your Cartier creation to:
BOUTIQUE CARTIER SLOANE STREET
143-144 Sloane Street
London SW1X 9AY
Tel.: +44 20 7312 6930
Should you decide to return your Cartier creation to a boutique, please note that in exchange you will receive a merchandise credit equal to the value of your creation. This merchandise credit will be valid in any Cartier boutique in the country to which you returned your creation.