After-sale & customer service
Please click here to view the terms and conditions of the Cartier International Guarantee for the creation you have chosen.
The Cartier International Guarantee applies only to creations purchased from a Cartier Boutique, the Cartier e-Boutique or an official Cartier retailer.
For creations purchased through the Cartier e-Boutique, the completed warranty card will be enclosed with your order.
You will receive a delivery slip in your package with no prices listed.
A receipt for your purchase will be posted to you separately unless you have indicated otherwise at the time of entering your billing address.
All Cartier creations purchased through the Cartier e-Boutique are delivered in the traditional Cartier red box. All items are then carefully wrapped and placed in specially protected packaging for delivery. A Cartier shopping bag is also enclosed with the package.
When you purchase an item through the Europe e-Boutique, "Cartier e-Boutique Europe" will be the name stated on your certificate of authenticity.
For assistance in ascertaining the correct bracelet size for your wrist, please consult our sizing guide in the "Sizing guide" section. Once you have chosen your creation, you may specify your wrist size and fit preference when adding it to your shopping bag.
All creations on the website that feature an “Add to Shopping Bag” button on the product page are available for purchase online, subject to availability. If you are interested in a creation whose product page does not show this button, please contact our Cartier Client Services for further information.