Warranty & authenticity
Do Cartier creations come with a certificate of authenticity?
Please note that some creations purchased on Cartier.com are accompanied by a certificate of authenticity stamped with "Cartier e-Boutique Europe". In case you wish to return or exchange an item, it is mandatory to include this certificate in the return parcel.
How do I learn more about my warranty?
The Cartier International Warranty applies to some eligible items, only purchased from a Cartier Boutique, Cartier.com or an official Cartier retailer.
Should the product you have chosen be eligible, please click here to view the terms and conditions of the Cartier International Warranty.
How do I report a suspected counterfeit?
If you suspect a counterfeit, we invite you to Contact Us and provide us with all information pertaining to your suspicion.