Watches adjust or repair
In order to guarantee its proper functioning over time, the Maison recommends that your watch undergo a functional check every six years. If necessary, we will offer you a suitable maintenance service.
HOW TO REQUEST A REPAIR?
For the repair or maintenance of your Cartier creation, we are pleased to offer you the option to maintain your creation in the Cartier boutique of your choice.
Cartier's master watchmakers and jewellers will take care of your piece thanks to their universally recognised expertise and know-how.
Complete Service for your watch
Further to the discussion you had with one of our advisers, we recommend a complete service. The movement of your watch will be returned to perfect working order, so that you can enjoy wearing it with all the satisfaction that you expect from Cartier.
In the Complete Service, a number of checks are performed to verify the effective functioning of your Cartier watch. This service may be required approximately six years after purchase, or after the last full service.
Performed by a Cartier expert watchmaker, this service includes: complete disassembly of the watch, cleaning of the case and metal bracelet (where applicable), movement refurbishment, various checks and reassembly of the watch.
The replacement of specific damaged components (e.g. dial, crystal, crown, metal bracelet, etc.) is not included in the service. These components will only be replaced and invoiced to you upon receiving your authorisation.
Complete Service: starting from 330 €
WATCH DISASSEMBLY
Your watch has been completely dismantled.
REPLACEMENT OF COMPONENTS
Our watchmakers will replace the damaged component(s) of your watch.
CHECKING CALIBRATION
The precision of its functioning is inspected to ensure the level of quality and reliability expected from Cartier watches.
REFINISHING
Refinishing removes light scratches from your creation and restores its lustre. The intervention involves removing a thin layer of metal. We therefore recommend that you do not carry out this service more than five times during the creation's lifetime.
WATER RESISTANCE TEST
The water-resistance of your Cartier creation is ensured by a series of seals. We test them to verify the water-resistance of your watch.
AESTHETIC INSPECTION
The watchmaker carries out a final technical and aesthetic inspection to make sure that your watch meets Cartier’s high standards.
The battery in your watch
The battery in your watch has been replaced. The movement has been checked and adjusted.
The Battery Service enables you to have the battery of your quartz movement watch replaced. This service is recommended to be carried out every two to three years.
Performed by a Cartier expert watchmaker, this service includes: back-case opening of the watch, various checks, replacement of the battery, back gasket and tube gasket replacement, and case resealing.
The replacement of specific damaged components (e.g. dial, crystal, crown, metal bracelet, etc.) is not included in the service. These components will only be replaced and invoiced to you upon receiving your authorisation.
Battery Service: 50 €
OPENING OF THE CASE
Your watch case is open.
BATTERY REPLACEMENT
The battery has been replaced and a functioning test has been carried out.
REPLACEMENT OF THE BACK GASKET AND RESEALING OF THE CASE
The seals have been replaced and the case secured.
WATER-RESISTANCE TEST
Our watchmakers will check the seals on your watch to ensure it remains water-resistant.
