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Free exchange & returns within 30 days.
Contact us for personalised advice.

Delivery and returns

Choose the delivery method and find out more about return

Delivery lead time and costs

COMPLIMENTARY & SECURE DELIVERY

WE ARE CURRENTLY EXPERIENCING DELIVERY DELAYS OF 3-6 WORKING DAYS. 

HOME DELIVERY : ALL SHIPPING OPTIONS COMPLIMENTARY
- Standard Shipping: Delivery in 2-4 working days
- Express before 9 a.m.: Delivery next working day before 9 a.m. if your order is placed by 11 a.m.
- Express before 6 p.m.: Delivery next working day before 6 p.m. if your order is placed by 11 a.m.
- Special delivery Premium: Only for special orders

HOTEL DELIVERY:
Contact our Client Relations Centre to place your order.

DELIVERY COUNTRIES:
We now offer home delivery to over 30 European countries. Please select your delivery country to see our online offer.

ADDITIONAL LEAD TIME FOR SPECIFIC CREATIONS:
- Please note that personalisation services (engraving, embossing, or bracelet adjustments) will require an additional lead time of 1-2 days.
- Please note that limited stock on a creation might require an additional lead time of 5-7 days.
- Due to transport restrictions, we are unable to ship pressurized or flammable items by air. As a result, orders containing fragrance must be delivered via our standard shipping option.
- You can check the estimated delivery time while processing your order online.

NEED SUPPORT? If you need assistance, you can also contact Cartier Client Relations Centre

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