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Contact us for instant & personalised advice or plan your visit in boutique.

You can reach us in Portugal by phone at +351 21 020 1688

Warranty & authenticity

Do Cartier creations come with a certificate of authenticity?

Please note that some creations purchased on Cartier.com are accompanied by a certificate of authenticity stamped with "Cartier e-Boutique Europe". In case you wish to return or exchange an item, it is mandatory to include this certificate in the return parcel.

The Cartier International Warranty applies to some eligible items, only purchased from a Cartier Boutique, Cartier.com or an official Cartier retailer.

Should the product you have chosen be eligible, please click here to view the terms and conditions of the Cartier International Warranty.

If you suspect a counterfeit, we invite you to Contact Us and provide us with all information pertaining to your suspicion.

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