All creations on the website that feature an “Add to Shopping Bag” button on the product page are available for purchase online, subject to availability. If you are interested in a creation whose product page does not show this button, please contact our Client Relations Centre for further information on 1800 011 333 (TOLL FREE) or by email at

Please note that a product may be available to order even if the price is not displayed.

For assistance in ascertaining the correct bracelet or ring size, please consult our sizing guide in the Services section.

A product may be available to order even if it’s price is not displayed.

We invite you to Contact Us for information on creations for which no price is indicated on our website. You may also click on the ‘Contact An Ambassador’ link on the product detail page.

Your name can be embossed or engraved on some pieces. You can get your name engraved or embossed on any items bought from an online boutique or at a Cartier Boutique in Thailand. Please contact our Customer Service Center at 1800 011 333 or by email at with any queries or concerns.

Please note that items that have been engraved or embossed cannot be returned or refund.