Enjoy Extended Holiday Returns: Purchases made between Nov 1 and Dec 31 may be returned through Jan 31.
Help
My Cartier Account
Creating a My Cartier account will allow you to…
- Track your Cartier order
- Check out quickly, as you won’t need to re-enter your personal data
- Enjoy access to exclusive content and special previews of the latest Cartier creations
A Cartier Ambassador will be able to assist you in modifying or deleting your MyCartier account. Please note that we cannot merge accounts at this time.
You can unsubscribe from our newsletter by clicking on the unsubscribe link in the most recent Cartier email you have received.
If you wish to stop receiving any further communication from Cartier, you may contact us and we will modify your contact preferences.
At Cartier, we treasure our relationship with you. We handle your personal information with the highest level of both care and rigor to deliver the most relevant services and design the right experience for you.
Cartier is committed to protecting the privacy of its clients. We provide a secure online shopping environment and hold our customers’ personal data in accordance with applicable laws and regulations. For further information, please consult Cartier Privacy Policy.
We use cookies to track the contents of your Shopping Bag and to facilitate your access the next time you log in to your account. Please note that if you do not accept cookies, your experience of the website may be restricted and some functionality may not be available to you. This may include having to enter information each time you visit the website. For further information, please visit Cartier's Cookie Policy.
We strongly recommend registering your Cartier creations with Enquirus, which is a global, secure database platform for your jewelry and timepieces that may be of assistance in the event your Cartier creation is lost or stolen.
Online purchases placed while logged into your account should be reflected in your My Cartier account.
Please note that boutique purchases, as well as orders from a Cartier website outside of this region, will not appear in your My Cartier account. At this time, it is not possible to manually add or move purchases into My Cartier accounts; however, if you have registered a timepiece for an extension of Cartier Care, that timepiece may be added to your My Cartier account at the time of registration.