Delivery lead times and fees depend on your delivery address. Any seasonal or timely updates will be available on our Order Delivery and Lead Time page.

Orders placed before 12pm EST will likely benefit from an express delivery of 1-2 working days. You may see the estimated delivery time on the checkout page while processing your order online.

Personalization services (engraving, embossing, or bracelet adjustments) will require additional time of up to two working days, and limited stock on a creation might require up to seven working days.

Please note that the above days and times are estimates and are subject to adjustments due to unforeseen circumstances.

While most Cartier creations are able to ship within two business days, some items may require additional lead time:

• Personalized Items: Services such as engraving, embossing, or bracelet adjustments may require an additional lead-time of 1-2 working days.
• Limited Supply: Creations without immediate availability may require an additional lead-time of 5-7 working days.
• Animal Products: Products that require a CITES certificate may require an additional lead time of up to 10 working days. Certificates from the Convention on International Trade in Endangered Species of Wild Fauna and Flora are needed to import protected products. You will see a notification in your Shopping Bag if you have added one of these products to your order.
• Fragrance: Please note that due to transport restrictions, we are unable to ship pressurized or flammable items by air. As a result, orders containing fragrance will be delivered via our standard shipping option only.

You can check the estimated delivery time on the checkout page while processing your order online. Please note that this is an estimate and not a guarantee.

To check the status of your order, please visit the Check Order page on our website.

Clients may use a residential or workplace address where the carrier can hand over the parcel personally, In the interest of security and FedEx policy, an adult over the age of 21 must be present at the delivery address to accept the package.

Cartier offers secure complimentary shipping worldwide to the countries below. If you would like to ship to another country/region outside of North America, please choose your location.

• Europe: Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Switzerland, Sweden, United Kingdom.
• South America: Aruba, Bahamas, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Guatemala, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Uruguay, Venezuela
• Asia: Thailand, Malaysia, Japan, China, Hong Kong, South Korea
• Asia/Pacific: Singapore, Australia
• Middle East: United Arab Emirates, Saudi Arabia
• North America: United States, Canada

Orders placed on the Cartier website are beautifully wrapped in the signature Cartier gift wrapping and delivered in the traditional Cartier red box. A Cartier shopping bag is also enclosed within the package.

Please note that gift wrapping is not available for refills, watch straps and perfumes.

If you would prefer to not have your order gift wrapped, you can remove this option in your online shopping bag during the checkout process.

All orders placed on the website are also placed in especially designed discreet protected packaging for delivery.

We are unable to ship a single order to multiple addresses. If you are ordering to more than one address, we suggest placing a separate order for each address.

In the interest of security and FedEx policy, an adult over the age of 21 must be present at each delivery address to accept the package.