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Cookie policy

Last updated: March 2021



The following information concerning the use of cookies and similar technologies on the site ("Site"), is provided to the user/visitor ("you") in compliance with European and Italian legislation on the processing of personal data and electronic communications.


Cartier SA has its registered offices at Rue André-De-Garrini 3, 1217 Meyrin, Switzerland.  In this Cookie Policy, we use the term Cartier (and "we", "us" and "our") to refer to the head office of Cartier SA at the registered address above, our affiliates and our boutiques. We work with YOOX NET-A-PORTER GROUP S.p.A. company with sole shareholder subject to the direction and coordination of Compagnie Financière Richemont S.A., located at via Morimondo, 17 – Milano 20143 Italy with Tax ID and VAT Registration No. 02050461207, as detailed in our Privacy Policy for some of the services on the Platforms. 


If you have any questions or comments about Privacy Policy or Cookie Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the personal information we hold about you or to unsubscribe from any further e-mail marketing communications.

If you have any questions about Privacy Policy or Cookie Policy or the manner in which your information may be processed, please contact us at:

RLG Europe BV
PO Box 2967
NL-1000 CZ Amsterdam
Netherlands


CustomerService.BNLS@cartier.com

+99080000077775

Cookies are small text files that are sent to you and saved on your computer or mobile device, which are then retransmitted to the same sites the next time you visit. Thanks to cookies, the site remembers the user's actions and preferences (such as login details, preferred language, font size, other display settings, etc.) so that they do not have to be indicated again when the user returns to the site or navigates from one page of it to another. Cookies, therefore, are used to perform digital authentication, session tracking and storage of information regarding users’ activities when accessing a site and may also contain a unique identification code that tracks a user’s navigation within the site itself for statistical or advertising purposes. While browsing a site, you may also receive cookies from sites or web servers other than the one you are visiting (third party cookies) on your computer or mobile device. Certain actions cannot be carried out without the use of cookies, which in certain cases are technically necessary for the site to function properly.
 

There are different types of cookies and their functions vary according to their characteristics. They can stay on the user's computer or mobile device for different periods of time. For example, session cookies are automatically deleted when the browser is closed, whereas persistent cookies remain on the user's device for a predetermined amount of time.

According to current legislation, the use of cookies does not always require the express consent of the user. In particular, technical cookies do not require such consent; in other words, they are cookies that are essential for the operation of the site or necessary to perform activities requested by the user.

On the other hand, the user's prior consent is required for functionality cookies, i.e. used to activate specific Site features and a number of selected criteria (e.g. language, products selected for purchase) in order to improve the service provided; for analytical cookies, including third party cookies, which allow us to understand how you and other users use the Site; for advertising cookies, i.e. those aimed at creating profiles related to the user and used to send advertising messages in line with the preferences expressed by the user when surfing the web and for social cookies (e.g. Facebook) that allow your interaction with the social media platform.


The Site uses all of the above mentioned types of cookies in order to: operate the Site and for the provision of the services, understand and improve the user's browsing experience, as well as send you advertisements in line with your preferences when surfing the web and use other types of cookies.


We can divide the various types of cookies into:

  • technical cookies, i.e. browsing or session cookies which are strictly necessary for the operation of the Site or to allow you to take advantage of the content and services requested by you;
  • functionality cookies, i.e. used to activate specific Site features and a number of selected criteria (e.g. language, products selected for purchase) in order to improve the service provided;
  • analytical cookies, including third-party cookies, which allow us to understand how you and other users use the Site;
  • advertising cookies, including those from third parties, i.e. cookies aimed at creating profiles related to the user and used in order to send you adverts in line with your preferences expressed while surfing the web;
  • social cookies are third-party cookies (e.g. Facebook) that allow your interaction with the social media platform.


Functional cookies, analytical cookies, advertising cookies and social cookies are activated and used by the Site only if you give your prior consent for such use.


Third-party cookies, i.e. cookies from websites or web servers other than OFS.com, are also used for purposes specific to these third parties.



IDCookie namePurposeCookie typeDurationCookie source and ownershipInformation recordedCases in which it is usedAccess to informationCookie and Privacy Policy of any third parties who have access to information

CAR001

AWSELB

This cookie is used to enable session affinity to correctly access WCS API behind the API load balancing system.

Technical cookie 

Session

 YNAP
 

 WCS API Token, returned by WCS API.

Whole site

YNAP

 Not applicable

CAR002

__fs_dncs_trackingid_7d90c12e-601f-45df-89e4-e82d0c6cdcaa

__fs_dncs_trackingid_




 



 



 

Whole site

CAR003

TSxxxxxxxxxx

Website security

Technical cookie 

1 day

Cartier

It keeps track of the Session between the user and the F5 WAF; it is not an application cookie

Whole site

F5

https://www.cartier.com/legal-and-privacy/cookie-policy

CAR004

JSessionID

This cookie is used to enable session affinity to correctly access WCS API behind the API load balancing system.

Technical cookie 

Session

 YNAP
 

 WCS API Token, returned by WCS API.

Whole site

YNAP

 Not applicable
 

CAR005

dtLatC

This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.
 
 Technical cookie


 
 Session


 
 Dynatrace
 
The number calculated on Latency Value
 
 Whole site
 
 YNAP
 
https://www.dynatrace.com/support/help/data-privacy-and-security/
 

CAR006

_hjTLDTest

When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

 Analytical cookie

 

Session

 Hotjar
 
 
 
 In the page dedicated to auditing
 
 YNAP, Criteo, Hotjar
 
https://www.hotjar.com/legal/policies/cookie-information
https://www.hotjar.com/legal/policies/privacy

CAR007

_gid

Used to distinguish users by Google Analytics – third-party analytics cookie: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users/visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user/visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.
 

 Analytical cookie

 1 day

 
 Google 
 
 A randomly-generated number is assigned as a client identifier.
 
 Whole site
 
 YNAP, Google
 
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=it
 

CAR008

_hjid

Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.

 
 Analytical cookie


 


 1 hour
 
 Hotjar
 
An alphanumeric string that identifies the user and time stamp
 
In the page dedicated to auditing
 
 YNAP, Criteo, Hotjar
 
https://www.hotjar.com/legal/policies/cookie-information
https://www.hotjar.com/legal/policies/privacy

CAR009

dtPC

This cookie name is associated with software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.
 Technical cookie


 
 Session


 
 Dynatrace
 
 Alphanumeric ID
 
 Whole site
 
 YNAP
 
https://www.dynatrace.com/support/help/data-privacy-and-security/
 

CAR010

_gat

Used to distinguish users by Google Analytics – third-party analytics cookie: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users/visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user/visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.

 Analytical cookie


 
 1 hour
 
 Google 
 
 
 
 Whole site
 
 YNAP, Google
 
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=it
 

CAR011

AKA_A2

This cookie is generally provided by Akamai and is used for the Advanced Acceleration feature, which enables DNS Prefetch and HTTP2 Push.
Used to improve site performance.
Technical cookie 

 1 hour

 Akamai
 
 Akamai Internal Data
 

Whole site

Akamai

https://www.akamai.com/multimedia/documents/akamai/akamai-privacy-statement.pdf
 

CAR012

dtSa

Saves the names of user actions, such as clicks on “Log in” on various pages. It is necessary because loading a new page causes JavaScript code to restart; therefore all contextual information must be memorised in the cookie.

 Technical cookie


 
 Session


 
 Dynatrace
 
 String including the Action Performed by the end-user
 
 Whole site
 
 YNAP
 
https://www.dynatrace.com/support/help/data-privacy-and-security/
 

CAR013

_ga

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default, it is set to expire after 2 years, although this is customisable by website owners.

 Analytical cookie


 
 2 years


 
 Google 
 
 
 
 Whole site
 
 YNAP, Google
 
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=it

 

CAR014

_hjFirstSeen

Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time.
 


 Advertising cookie
 

Session

First-party cookie

Whole site

Hotjar

https://help.hotjar.com/hc/articles/115011789248-Hotjar-Cookie-Information

CAR015

_hjIncludedInSessionSample

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.



 Advertising cookie
 

30 minutes

First-party cookie

Hotjar

https://help.hotjar.com/hc/articles/115011789248-Hotjar-Cookie-Information

CAR016

rxvt

This cookie is used to store two timestamps to determine session length and the end of a session.

 Technical cookie


 
 Session


 
 Dynatrace 
 
 Timestamp
 
 Whole site
 
 YNAP
 
https://www.dynatrace.com/support/help/data-privacy-and-security/
 

CAR017

_hjAbsoluteSessionInProgress

This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.

 Analytical cookie

 
 


 2 hours
 
 Hotjar
 
 
 
 Whole site
 
Hotjar
 
https://www.hotjar.com/legal/policies/cookie-information
https://www.hotjar.com/legal/policies/privacy

CAR018

kampyle_userid

This cookie is commonly associated with customer survey and feedback functionality on a website, using software from Kampyle Ltd.




 

1 year

Medallia

Whole site

https://www.medallia.com/privacy-policy/

CAR019

kampyleUserSessionsCount

A user ID

Technical cookie 

1 year

Medallia

Whole site

https://www.medallia.com/privacy-policy/

CAR020

kampyleSessionPageCounter

Counts the number of pages a user views within a single Session.

Technical cookie 

1 year

Medallia

Whole site

https://www.medallia.com/privacy-policy/

CAR021

rxVisitor

This cookie is used to store an anonymous ID for the user to correlate across sessions on the world service.

Technical cookie 

Persistent

 Dynatrace 
 
 Alphanumeric ID

 Unique User ID

Whole site

 YNAP

 Monitoring Team
 https://www.dynatrace.com/support/help/data-privacy-and-security/
 

CAR022

kampyleUserSession

A unique ID for this specific Session.

Technical cookie 

1 year

Medallia

Whole site

https://www.medallia.com/privacy-policy/

CAR023

_pin_unauth

This cookie is associated with Pinterest.  It is used to track the usage of services.
 

Advertising cookie

1 day

Pinterest

Whole site

https://policy.pinterest.com/cookie

CAR024

_fbp

Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.

 Advertising cookie
 
3 months
 
 Facebook
 
 This cookie contains a unique user ID.
 
 Whole site
 
 Facebook
 
https://www.facebook.com/policies/cookie/
https://www.facebook.com/legal/technology_terms#
https://www.facebook.com/privacy/explanation/
 

CAR025

lidc

Used to deliver adverts

Advertising cookie

Session

Linkedin

Whole site

https://www.linkedin.com/legal/l/cookie-table

CAR027

eyeblaster




 



 

CAR028

bscookie

Used to deliver adverts

Advertising cookie

Session

Linkedin

Whole site

Linkedin

https://www.linkedin.com/legal/l/cookie-table

CAR029

ATN




 



 

CAR030

AnalyticsSyncHistory

Used to store information about the time sync with the lms_analytics cookie took place for users in the Designated Countries

Technical cookie 

30 days

Linkedin

Whole site

Linkedin

https://www.linkedin.com/legal/l/cookie-table

CAR031

bcookie

Used to deliver adverts

Advertising cookie

Session

Linkedin

Whole site

Linkedin

https://www.linkedin.com/legal/l/cookie-table

CAR032

UserMatchHistory

Used to deliver adverts

Advertising cookie

Session

Linkedin

Whole site

Linkedin

https://www.linkedin.com/legal/l/cookie-table

CAR033

ActivityInfo2

Tracks the user's activity on the site

Tracking cookie

3 months

Whole site

CAR034

fr

Contains browser and user unique ID combination, used for targeted advertising.

Advertising cookie
 
 3 Months


 
 Facebook
 
The browser and user ID, timestamp, various other data
 
 Whole site
 
 Facebook
 
https://www.facebook.com/policies/cookie/
https://www.facebook.com/privacy/explanation/
https://www.facebook.com/legal/technology_terms

CAR035

lang

Remember the language version of a selected website by the user

Technical cookie 

Session

Cartier

Whole site

https://www.cartier.com/legal-and-privacy/cookie-policy

CAR036

u2

Tracks the user's activity on the site

Advertising cookie

3 months

Whole site

CAR037

TCPID

Used by the TRUST v1 and v2 privacy modules.

 Technical cookie


 
 396 days


 
 Commanders Act
 
TRUST module identifier
 
 Whole site
 
 Commanders Act
 
https://www.commandersact.com/en/privacy/
 

CAR038

ytos-Session-CARTIER

This cookie store the identifier of the user's Session

Technical cookie 

1 year

Cartier

A simple id that refers to a Session on our database.

Whole site

YNAP

Not applicable

CAR039

PV_Counter

A cookie whose aim is to count the number of pages viewed by users for statistical reasons.

 Analytical cookie


 
 Session


 
 YNAP,
 
 Number of pages viewed
 
 Whole site
 

YNAP

Not applicable

CAR040

TC_PRIVACY

Used by the TRUST v2 privacy module

 Technical cookie


 
 396 days


 
 Commanders Act
 
 Privacy: optin/optout user, version of privacy module, categories accepted by the user.
 
 Whole site
 
 Commanders Act
 
 https://www.commandersact.com/en/privacy/
 

CAR041

ABTastyDomainTest

This cookie allows us to identify a unique Session. It allows us to determine that a new session has begun for a given user.

Advertising cookie

Session

AB Tasty

User browsing and behaviour: number of visitors, visits, numbers of pages viewed and other information required to measure the performance of each webpage version during a test. 

Whole site

https://abtasty.zendesk.com/hc/articles/218855298-What-are-the-cookie-that-AB-Tasty-places-

CAR042

bm_sv

Security Detections. The purpose is hidden as they will not give information to the attackers of what each cookie is doing in terms of functionality. 
 
Technical cookie  Session
 
 Akamai 
 
 
 
 Whole site
 
 Akamai 
 
 https://www.akamai.com/privacy-policies/manage-preferences.jsp

CAR043

UI-PERSISTENT

It's a long term copy of the cookie UI, it's used to render accessible markup when relevant.

Technical cookie  1 year

 1 year

 1 year
 YNAP
 

 It contains information useful to define an unambiguous key to allow Akamai staticization(device type, cache key, abtests, cache key, language).

Whole site

YNAP

 Not applicable

CAR044

kampyleUserPercentile






 



 



 

Medallia

https://www.medallia.com/privacy-policy/

CAR045

UI

This cookie is used as a key for akamai staticization.

Technical cookie 

Session

 YNAP
 

 It contains information useful to define an unambiguous key to allow Akamai staticization (device type, cache key, abtests, language).

Whole site

YNAP

 Not applicable

CAR046

__fs_dncs_Sessionid_7d90c12e-601f-45df-89e4-e82d0c6cdcaa






 



 



 

CAR047

ABTastySession

This cookie allows us to identify a unique Session. It allows us to determine that a new session has begun for a given user.

Advertising cookie

Session

AB Tasty

User browsing and behaviour: number of visitors, visits, numbers of pages viewed and other information required to measure the performance of each webpage version during a test. 

Whole site

https://abtasty.zendesk.com/hc/en-us/articles/218855298-What-are-the-cookie-that-AB-Tasty-places-

CAR048

YEDGESession

Used to identify the website.

Technical cookie 

Session

 Akamai
 

Used to keep track of the user in the SEO logs systems

Whole site

 YNAP

 SEO

 Not applicable

CAR049

PV_WebAdv






 



 



 

CAR050

_blka_uab






 



 



 

CAR051

TC_PRIVACY_CENTER

Used by the TRUST v2 privacy module

 Technical cookie


 
 396 days


 
 Commanders Act
 
 Privacy: categories accepted by the user.
 
 Whole site
 
 Commanders Act
 
 https://www.commandersact.com/en/privacy/
 

CAR052

__fs_dncs_exttrack






 



 



 

CAR053

dtCookie

This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.
Technical cookie 

Session

 Dynatrace
 
 Alphanumeric ID

 Metadata related to user behaviours

Whole site

 YNAP

 Monitoring Team
 https://www.dynatrace.com/support/help/data-privacy-and-security/
 

CAR054

VISIT

This cookie persists the country the User is browsing.

Technical cookie 

Session

 YNAP
 

Country, iso code, site code of the country the user is currently navigating.

Whole site

YNAP

 Not applicable

CAR055

bm_mi

Security Detections. The purpose is hidden as they will not give information to the attackers of what each cookie is doing in terms of functionality. 
 
Technical cookie 

Session

 Akamai 
 
 
 
 Whole site
 
 Akamai 
 
 https://www.akamai.com/privacy-policies/manage-preferences.jsp
 

CAR056

ak_bmsc

Security Detections. The purpose is hidden as they will not give information to the attackers of what each cookie is doing in terms of functionality. Technical cookie Session
 
 Akamai 
 
 
 
 Whole site
 
 Akamai 
 
 https://www.akamai.com/privacy-policies/manage-preferences.jsp
 

CAR057

mdigital_alternative_uuid

A second, alternative user ID

Technical cookie 

1 Year

Medallia

Whole site

Medallia

https://www.medallia.com/privacy-policy/

CAR058

__blka_ts






 



 



 

CAR059

RT

It contains various pieces of information about the user’s session

Technical cookie 
Session
 mPulse
 
 Session data (IDs,Timestamps,URLs)

 Metadata related to user behaviours

Whole site

 YNAP

 Monitoring Team


 Not applicable

CAR060

ABTasty

This cookie sends all test data (visitor ID, test and variant IDs, timestamps) to AB Tasty.

Advertising cookie

13 months

AB Tasty

User browsing and behaviour: number of visitors, visits, numbers of pages viewed and other information required to measure the performance of each webpage version during a test. 

Whole site

https://abtasty.zendesk.com/hc/en-us/articles/218855298-What-are-the-cookie-that-AB-Tasty-places-

CAR061

cd_user_id

Used to store a unique user ID.

Advertising cookie

1 year

Whole site

CAR062

uuid

Cookie used for website search.

Technical cookie 

Session

Whole site

CAR063

kampyleInvitePresented






 



 



 

Medallia

https://www.medallia.com/privacy-policy/

CAR064

FDLBCTLY

Advertising cookie
 
Session
 
manager.tagcommander.com

Whole site



 Not applicable

CAR065

AWSELBCORS

Provide load balancing functionality.

Functional cookie

Session

Amazon Application Load Balancer

Whole site

Amazon

https://aws.amazon.com/it/elasticloadbalancing/

CAR066

partners






 
Advertising cookie 

Session

Cartier

Whole site

YNAP

https://www.cartier.com/legal-and-privacy/cookie-policy

CAR067

uid

Unique user ID that recognizes the user on returning visits


 
 Advertising cookie


 
 1 year


 
 Criteo
 
 
 
Whole site
 
 Criteo
 
https://www.criteo.com/it/privacy/
https://ailab.criteo.com/cookie-declaration/
 

CAR068

sizmekID






 



 



 


Browser

You can authorise, block or delete (in whole or in part) cookies through the specific functions of your browser. In the event that some or all of the cookies (technical or functional cookies, even including third-party cookies) are disabled, the Site: may not be available; some services or certain functions of the Site might not be available or won’t function correctly; you may be forced to modify or manually enter certain information or preferences each time you visit the Site.
For details on how to set preferences for the use of cookies through your browser, please refer to the relevant instructions.

Below are links to settings regarding cookies for the major browsers:


Cookie Centre


You can choose to accept only technical cookies, accept all cookies or manage your preferences in the Cookie Centre on your first visit by clicking on the respective buttons located in the banner at the bottom of the homepage.
You can also confirm or modify your consent at a later date by accessing the Cookie Centre from the appropriate link found in the footer of the site.

Please remember that:

- since technical cookies (including those of any third parties) are strictly necessary for the functioning of the Site or to use the content and services requested, it is not possible to disable this type of cookie, as this would compromise the correct functioning of the Site or the use of its content and services;


- not authorising functional cookies (including cookies from any third parties) may result in some services or functions on the Site not being available or not working properly and you may be forced to modify or manually enter certain information or preferences each time you visit the Site;


- not authorising analytical, advertising or social cookies (including those of any third parties) will not affect the operation of the Site.


The choices you make with regard to the Site's cookies will in turn be recorded in a special technical cookie, the characteristics of which are shown in the cookie table. This cookie may, in some circumstances, not work properly. In such cases, we recommend that you delete unwanted cookies and inhibit their use via your browser settings.


Your cookie preferences will need to be reset if you use different devices or browsers to access the Site or delete cookies from your device.

More information and details on the various types of cookies, the way they work and their characteristics can be found on the following site (completely independent and not affiliated) www.AllAboutCookies.org and www.youronlinechoices.eu.
For general legal information about cartier.com and the use of the Site, please see the General Conditions of Use of the Site. For information related to personal data processing by cartier.com via the Site, please see the relevant Privacy Policy.

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