We invite you to visit the Cartier boutique of your choice, making sure to bring the guarantee certificate of your product. You can also contact the Cartier Client Relations Center to speak with an Ambassador.

Once you have entrusted your item to us, our workshop will examine it, define the type of service that needs to be carried out, and send you an estimate for the repair.

Click here to discover all our Clock Services

Consult our Clock Care section for all our advice on how to maintain and take care of your clock on a day-to-day basis.

Learn more about your warranty on our clock warranty page.

By registering with Cartier Care, you can enjoy, in addition to a range of services:

• An extension of your 2-year International Cartier Warranty of up to 8 years for your watches and desk clocks
• Communications related to your creation as well as invitations to receive complimentary technical diagnostics and advice
• Offers to carry out regular inspections of your watch (magnetism, precision, amplitude and water resistance) to ensure its correct functioning

Please consult our Cartier Care section for more information on how to join our Care program.