Cookie policy

Last updated: March 2021

The following information concerning the use of cookies and similar technologies on the site ("Site"), is provided to the user/visitor ("you") in compliance with European and Italian legislation on the processing of personal data and electronic communications.

Cartier SA has its registered offices at Rue André-De-Garrini 3, 1217 Meyrin, Switzerland. In this Cookie Policy, we use the term Cartier (and "we", "us" and "our") to refer to the head office of Cartier SA at the registered address above, our affiliates and our boutiques. We work with YOOX NET-A-PORTER GROUP S.p.A. company with sole shareholder subject to the direction and coordination of Compagnie Financière Richemont S.A., located at via Morimondo, 17 – Milano 20143 Italy with Tax ID and VAT Registration No. 02050461207, as detailed in our Privacy Policy for some of the services on the Platforms.

Contact us

If you have any questions or comments about Privacy Policy or Cookie Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the personal information we hold about you or to unsubscribe from any further e-mail marketing communications.

If you have any questions about Privacy Policy or Cookie Policy or the manner in which your information may be processed, please contact us at:

RLG Europe BV
PO Box 2967
NL-1000 CZ Amsterdam
Netherlands

CustomerService.BNLS@cartier.com

+0080000077775

What are cookies?

Cookies are small text files that are sent to you and saved on your computer or mobile device, which are then retransmitted to the same sites the next time you visit. Thanks to cookies, the site remembers the user's actions and preferences (such as login details, preferred language, font size, other display settings, etc.) so that they do not have to be indicated again when the user returns to the site or navigates from one page of it to another. Cookies, therefore, are used to perform digital authentication, session tracking and storage of information regarding users’ activities when accessing a site and may also contain a unique identification code that tracks a user’s navigation within the site itself for statistical or advertising purposes. While browsing a site, you may also receive cookies from sites or web servers other than the one you are visiting (third party cookies) on your computer or mobile device. Certain actions cannot be carried out without the use of cookies, which in certain cases are technically necessary for the site to function properly.

There are different types of cookies and their functions vary according to their characteristics. They can stay on the user's computer or mobile device for different periods of time. For example, session cookies are automatically deleted when the browser is closed, whereas persistent cookies remain on the user's device for a predetermined amount of time.

According to current legislation, the use of cookies does not always require the express consent of the user. In particular, technical cookies do not require such consent; in other words, they are cookies that are essential for the operation of the site or necessary to perform activities requested by the user.

On the other hand, the user's prior consent is required for functionality cookies, i.e. used to activate specific Site features and a number of selected criteria (e.g. language, products selected for purchase) in order to improve the service provided; for analytical cookies, including third party cookies, which allow us to understand how you and other users use the Site; for advertising cookies, i.e. those aimed at creating profiles related to the user and used to send advertising messages in line with the preferences expressed by the user when surfing the web and for social cookies (e.g. Facebook) that allow your interaction with the social media platform.

Which cookies are used on the Site?

The Site uses all of the above mentioned types of cookies in order to: operate the Site and for the provision of the services, understand and improve the user's browsing experience, as well as send you advertisements in line with your preferences when surfing the web and use other types of cookies.

We can divide the various types of cookies into:

technical cookies, i.e. browsing or session cookies which are strictly necessary for the operation of the Site or to allow you to take advantage of the content and services requested by you;
functionality cookies, i.e. used to activate specific Site features and a number of selected criteria (e.g. language, products selected for purchase) in order to improve the service provided;
analytical cookies, including third-party cookies, which allow us to understand how you and other users use the Site;
advertising cookies, including those from third parties, i.e. cookies aimed at creating profiles related to the user and used in order to send you adverts in line with your preferences expressed while surfing the web;
social cookies are third-party cookies (e.g. Facebook) that allow your interaction with the social media platform.

Functional cookies, analytical cookies, advertising cookies and social cookies are activated and used by the Site only if you give your prior consent for such use.

Third-party cookies, i.e. cookies from websites or web servers other than OFS.com, are also used for purposes specific to these third parties.

ID	Cookie name	Purpose	Cookie type	Duration	Cookie source and ownership	Information recorded	Cases in which it is used	Access to information	Cookie and Privacy Policy of any third parties who have access to information
CAR001	AWSELB	This cookie is used to enable session affinity to correctly access WCS API behind the API load balancing system.	Technical cookie	Session	YNAP	WCS API Token, returned by WCS API.	Whole site	YNAP	Not applicable
CAR002	__fs_dncs_trackingid_7d90c12e-601f-45df-89e4-e82d0c6cdcaa	__fs_dncs_trackingid_					Whole site
CAR003	TSxxxxxxxxxx	Website security	Technical cookie	1 day	Cartier	It keeps track of the Session between the user and the F5 WAF; it is not an application cookie	Whole site	F5	https://www.cartier.com/legal-and-privacy/cookie-policy
CAR004	JSessionID	This cookie is used to enable session affinity to correctly access WCS API behind the API load balancing system.	Technical cookie	Session	YNAP	WCS API Token, returned by WCS API.	Whole site	YNAP	Not applicable
CAR005	dtLatC	This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.	Technical cookie	Session	Dynatrace	The number calculated on Latency Value	Whole site	YNAP	https://www.dynatrace.com/support/help/data-privacy-and-security/
CAR006	_hjTLDTest	When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.	Analytical cookie	Session	Hotjar		In the page dedicated to auditing	YNAP, Criteo, Hotjar	https://www.hotjar.com/legal/policies/cookie-information https://www.hotjar.com/legal/policies/privacy
CAR007	_gid	Used to distinguish users by Google Analytics – third-party analytics cookie: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users/visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user/visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.	Analytical cookie	1 day	Google	A randomly-generated number is assigned as a client identifier.	Whole site	YNAP, Google	https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=it
CAR008	_hjid	Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.	Analytical cookie	1 hour	Hotjar	An alphanumeric string that identifies the user and time stamp	In the page dedicated to auditing	YNAP, Criteo, Hotjar	https://www.hotjar.com/legal/policies/cookie-information https://www.hotjar.com/legal/policies/privacy
CAR009	dtPC	This cookie name is associated with software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.	Technical cookie	Session	Dynatrace	Alphanumeric ID	Whole site	YNAP	https://www.dynatrace.com/support/help/data-privacy-and-security/
CAR010	_gat	Used to distinguish users by Google Analytics – third-party analytics cookie: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users/visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user/visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.	Analytical cookie	1 hour	Google		Whole site	YNAP, Google	https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=it
CAR011	AKA_A2	This cookie is generally provided by Akamai and is used for the Advanced Acceleration feature, which enables DNS Prefetch and HTTP2 Push. Used to improve site performance.	Technical cookie	1 hour	Akamai	Akamai Internal Data	Whole site	Akamai	https://www.akamai.com/multimedia/documents/akamai/akamai-privacy-statement.pdf
CAR012	dtSa	Saves the names of user actions, such as clicks on “Log in” on various pages. It is necessary because loading a new page causes JavaScript code to restart; therefore all contextual information must be memorised in the cookie.	Technical cookie	Session	Dynatrace	String including the Action Performed by the end-user	Whole site	YNAP	https://www.dynatrace.com/support/help/data-privacy-and-security/
CAR013	_ga	This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default, it is set to expire after 2 years, although this is customisable by website owners.	Analytical cookie	2 years	Google		Whole site	YNAP, Google	https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=it
CAR014	_hjFirstSeen	Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time.	Advertising cookie	Session	First-party cookie		Whole site	Hotjar	https://help.hotjar.com/hc/articles/115011789248-Hotjar-Cookie-Information
CAR015	_hjIncludedInSessionSample	This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.	Advertising cookie	30 minutes	First-party cookie			Hotjar	https://help.hotjar.com/hc/articles/115011789248-Hotjar-Cookie-Information
CAR016	rxvt	This cookie is used to store two timestamps to determine session length and the end of a session.	Technical cookie	Session	Dynatrace	Timestamp	Whole site	YNAP	https://www.dynatrace.com/support/help/data-privacy-and-security/
CAR017	_hjAbsoluteSessionInProgress	This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.	Analytical cookie	2 hours	Hotjar		Whole site	Hotjar	https://www.hotjar.com/legal/policies/cookie-information https://www.hotjar.com/legal/policies/privacy
CAR018	kampyle_userid	This cookie is commonly associated with customer survey and feedback functionality on a website, using software from Kampyle Ltd.		1 year	Medallia		Whole site		https://www.medallia.com/privacy-policy/
CAR019	kampyleUserSessionsCount	A user ID	Technical cookie	1 year	Medallia		Whole site		https://www.medallia.com/privacy-policy/
CAR020	kampyleSessionPageCounter	Counts the number of pages a user views within a single Session.	Technical cookie	1 year	Medallia		Whole site		https://www.medallia.com/privacy-policy/
CAR021	rxVisitor	This cookie is used to store an anonymous ID for the user to correlate across sessions on the world service.	Technical cookie	Persistent	Dynatrace	Alphanumeric ID Unique User ID	Whole site	YNAP Monitoring Team	https://www.dynatrace.com/support/help/data-privacy-and-security/
CAR022	kampyleUserSession	A unique ID for this specific Session.	Technical cookie	1 year	Medallia		Whole site		https://www.medallia.com/privacy-policy/
CAR023	_pin_unauth	This cookie is associated with Pinterest. It is used to track the usage of services.	Advertising cookie	1 day	Pinterest		Whole site		https://policy.pinterest.com/cookie
CAR024	_fbp	Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.	Advertising cookie	3 months	Facebook	This cookie contains a unique user ID.	Whole site	Facebook	https://www.facebook.com/policies/cookie/ https://www.facebook.com/legal/technology_terms# https://www.facebook.com/privacy/explanation/
CAR025	lidc	Used to deliver adverts	Advertising cookie	Session	Linkedin		Whole site		https://www.linkedin.com/legal/l/cookie-table
CAR027	eyeblaster
CAR028	bscookie	Used to deliver adverts	Advertising cookie	Session	Linkedin		Whole site	Linkedin	https://www.linkedin.com/legal/l/cookie-table
CAR029	ATN
CAR030	AnalyticsSyncHistory	Used to store information about the time sync with the lms_analytics cookie took place for users in the Designated Countries	Technical cookie	30 days	Linkedin		Whole site	Linkedin	https://www.linkedin.com/legal/l/cookie-table
CAR031	bcookie	Used to deliver adverts	Advertising cookie	Session	Linkedin		Whole site	Linkedin	https://www.linkedin.com/legal/l/cookie-table
CAR032	UserMatchHistory	Used to deliver adverts	Advertising cookie	Session	Linkedin		Whole site	Linkedin	https://www.linkedin.com/legal/l/cookie-table
CAR033	ActivityInfo2	Tracks the user's activity on the site	Tracking cookie	3 months			Whole site
CAR034	fr	Contains browser and user unique ID combination, used for targeted advertising.	Advertising cookie	3 Months	Facebook	The browser and user ID, timestamp, various other data	Whole site	Facebook	https://www.facebook.com/policies/cookie/ https://www.facebook.com/privacy/explanation/ https://www.facebook.com/legal/technology_terms
CAR035	lang	Remember the language version of a selected website by the user	Technical cookie	Session	Cartier		Whole site		https://www.cartier.com/legal-and-privacy/cookie-policy
CAR036	u2	Tracks the user's activity on the site	Advertising cookie	3 months			Whole site
CAR037	TCPID	Used by the TRUST v1 and v2 privacy modules.	Technical cookie	396 days	Commanders Act	TRUST module identifier	Whole site	Commanders Act	https://www.commandersact.com/en/privacy/
CAR038	ytos-Session-CARTIER	This cookie store the identifier of the user's Session	Technical cookie	1 year	Cartier	A simple id that refers to a Session on our database.	Whole site	YNAP	Not applicable
CAR039	PV_Counter	A cookie whose aim is to count the number of pages viewed by users for statistical reasons.	Analytical cookie	Session	YNAP,	Number of pages viewed	Whole site	YNAP	Not applicable
CAR040	TC_PRIVACY	Used by the TRUST v2 privacy module	Technical cookie	396 days	Commanders Act	Privacy: optin/optout user, version of privacy module, categories accepted by the user.	Whole site	Commanders Act	https://www.commandersact.com/en/privacy/
CAR041	ABTastyDomainTest	This cookie allows us to identify a unique Session. It allows us to determine that a new session has begun for a given user.	Advertising cookie	Session	AB Tasty	User browsing and behaviour: number of visitors, visits, numbers of pages viewed and other information required to measure the performance of each webpage version during a test.	Whole site		https://abtasty.zendesk.com/hc/articles/218855298-What-are-the-cookie-that-AB-Tasty-places-
CAR042	bm_sv	Security Detections. The purpose is hidden as they will not give information to the attackers of what each cookie is doing in terms of functionality.	Technical cookie	Session	Akamai		Whole site	Akamai	https://www.akamai.com/privacy-policies/manage-preferences.jsp
CAR043	UI-PERSISTENT	It's a long term copy of the cookie UI, it's used to render accessible markup when relevant.	Technical cookie	1 year 1 year 1 year	YNAP	It contains information useful to define an unambiguous key to allow Akamai staticization(device type, cache key, abtests, cache key, language).	Whole site	YNAP	Not applicable
CAR044	kampyleUserPercentile				Medallia				https://www.medallia.com/privacy-policy/
CAR045	UI	This cookie is used as a key for akamai staticization.	Technical cookie	Session	YNAP	It contains information useful to define an unambiguous key to allow Akamai staticization (device type, cache key, abtests, language).	Whole site	YNAP	Not applicable
CAR046	__fs_dncs_Sessionid_7d90c12e-601f-45df-89e4-e82d0c6cdcaa
CAR047	ABTastySession	This cookie allows us to identify a unique Session. It allows us to determine that a new session has begun for a given user.	Advertising cookie	Session	AB Tasty	User browsing and behaviour: number of visitors, visits, numbers of pages viewed and other information required to measure the performance of each webpage version during a test.	Whole site		https://abtasty.zendesk.com/hc/en-us/articles/218855298-What-are-the-cookie-that-AB-Tasty-places-
CAR048	YEDGESession	Used to identify the website.	Technical cookie	Session	Akamai	Used to keep track of the user in the SEO logs systems	Whole site	YNAP SEO	Not applicable
CAR049	PV_WebAdv
CAR050	_blka_uab
CAR051	TC_PRIVACY_CENTER	Used by the TRUST v2 privacy module	Technical cookie	396 days	Commanders Act	Privacy: categories accepted by the user.	Whole site	Commanders Act	https://www.commandersact.com/en/privacy/
CAR052	__fs_dncs_exttrack
CAR053	dtCookie	This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.	Technical cookie	Session	Dynatrace	Alphanumeric ID Metadata related to user behaviours	Whole site	YNAP Monitoring Team	https://www.dynatrace.com/support/help/data-privacy-and-security/
CAR054	VISIT	This cookie persists the country the User is browsing.	Technical cookie	Session	YNAP	Country, iso code, site code of the country the user is currently navigating.	Whole site	YNAP	Not applicable
CAR055	bm_mi	Security Detections. The purpose is hidden as they will not give information to the attackers of what each cookie is doing in terms of functionality.	Technical cookie	Session	Akamai		Whole site	Akamai	https://www.akamai.com/privacy-policies/manage-preferences.jsp
CAR056	ak_bmsc	Security Detections. The purpose is hidden as they will not give information to the attackers of what each cookie is doing in terms of functionality.	Technical cookie	Session	Akamai		Whole site	Akamai	https://www.akamai.com/privacy-policies/manage-preferences.jsp
CAR057	mdigital_alternative_uuid	A second, alternative user ID	Technical cookie	1 Year	Medallia		Whole site	Medallia	https://www.medallia.com/privacy-policy/
CAR058	__blka_ts
CAR059	RT	It contains various pieces of information about the user’s session	Technical cookie	Session	mPulse	Session data (IDs,Timestamps,URLs) Metadata related to user behaviours	Whole site	YNAP Monitoring Team	Not applicable
CAR060	ABTasty	This cookie sends all test data (visitor ID, test and variant IDs, timestamps) to AB Tasty.	Advertising cookie	13 months	AB Tasty	User browsing and behaviour: number of visitors, visits, numbers of pages viewed and other information required to measure the performance of each webpage version during a test.	Whole site		https://abtasty.zendesk.com/hc/en-us/articles/218855298-What-are-the-cookie-that-AB-Tasty-places-
CAR061	cd_user_id	Used to store a unique user ID.	Advertising cookie	1 year			Whole site
CAR062	uuid	Cookie used for website search.	Technical cookie	Session			Whole site
CAR063	kampyleInvitePresented				Medallia				https://www.medallia.com/privacy-policy/
CAR064	FDLBCTLY		Advertising cookie	Session	manager.tagcommander.com		Whole site		Not applicable
CAR065	AWSELBCORS	Provide load balancing functionality.	Functional cookie	Session	Amazon Application Load Balancer		Whole site	Amazon	https://aws.amazon.com/it/elasticloadbalancing/
CAR066	partners		Advertising cookie	Session	Cartier		Whole site	YNAP	https://www.cartier.com/legal-and-privacy/cookie-policy
CAR067	uid	Unique user ID that recognizes the user on returning visits	Advertising cookie	1 year	Criteo		Whole site	Criteo	https://www.criteo.com/it/privacy/ https://ailab.criteo.com/cookie-declaration/
CAR068	sizmekID

How to enable or disable cookies

Browser

You can authorise, block or delete (in whole or in part) cookies through the specific functions of your browser. In the event that some or all of the cookies (technical or functional cookies, even including third-party cookies) are disabled, the Site: may not be available; some services or certain functions of the Site might not be available or won’t function correctly; you may be forced to modify or manually enter certain information or preferences each time you visit the Site.
For details on how to set preferences for the use of cookies through your browser, please refer to the relevant instructions.

Below are links to settings regarding cookies for the major browsers:

Cookie Centre

You can choose to accept only technical cookies, accept all cookies or manage your preferences in the Cookie Centre on your first visit by clicking on the respective buttons located in the banner at the bottom of the homepage.
You can also confirm or modify your consent at a later date by accessing the Cookie Centre from the appropriate link found in the footer of the site.

Please remember that:

- since technical cookies (including those of any third parties) are strictly necessary for the functioning of the Site or to use the content and services requested, it is not possible to disable this type of cookie, as this would compromise the correct functioning of the Site or the use of its content and services;

- not authorising functional cookies (including cookies from any third parties) may result in some services or functions on the Site not being available or not working properly and you may be forced to modify or manually enter certain information or preferences each time you visit the Site;

- not authorising analytical, advertising or social cookies (including those of any third parties) will not affect the operation of the Site.

The choices you make with regard to the Site's cookies will in turn be recorded in a special technical cookie, the characteristics of which are shown in the cookie table. This cookie may, in some circumstances, not work properly. In such cases, we recommend that you delete unwanted cookies and inhibit their use via your browser settings.

Your cookie preferences will need to be reset if you use different devices or browsers to access the Site or delete cookies from your device.

More information

More information and details on the various types of cookies, the way they work and their characteristics can be found on the following site (completely independent and not affiliated) www.AllAboutCookies.org and www.youronlinechoices.eu.
For general legal information about cartier.com and the use of the Site, please see the General Conditions of Use of the Site. For information related to personal data processing by cartier.com via the Site, please see the relevant Privacy Policy.