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Book a boutique or virtual appointment here. For more information on boutique reopening, please click here.

Our E-Boutique remains open with complimentary delivery.

Cartier ring inside its box

Where can I ask for advice and have my Cartier lighter repaired?

We invite you to:

  • Visit the Cartier boutique of your choice, making sure to bring the guarantee certificate for your product;
  • Or contact an adviser at our Client Services Department on +44 (0)20 4524 0587.

When you have entrusted your lighter to us, our Cartier technicians will examine it, define the type of service that needs to be carried out and send you an estimate. When you have accepted the estimate, the service will be carried out as quickly as possible.


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