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Plan your visit to a London Boutique by booking an appointment here.
Our Cartier ambassadors are here to assist you with your online order.
For online delivery & returns information click here.
You can reach us in the UK by phone on  +44 (0)20 3147 4850


Help Categories

Care & repair

Repair services have different costs depending on the product and the service.
To give you an idea, here are some cost estimates for our main services:

• Watch repair services:
- Battery replacement: £ 40
- Complete service: starting from £ 330
Consult our Watches Adjust or Repair section to know all the details of these services.

• Jewellery repair services:
- Adjustment: Complimentary the first time then £ 165
- Care: £ 165 excluding chargeable components
Consult our Jewellery Adjust or Repair section to know all the details of these services.

Consult the "Cost Estimate" section from our Service Repair Conditions to learn more about our cost estimate process for repair services.

Please consult our Repair Services section to discover all the services Cartier offers to care, adjust and repair your Cartier creations.

The Cartier International Warranty is a 2-year warranty that applies only to some eligible creations purchased from a Cartier Boutique, Cartier.com or an official Cartier retailer.
Consult our Cartier Boutiques help page to learn more about the different Cartier retailers.

You will find information on each product warranty in the links below:
Watch warranty
Clock warranty
Writing Instruments warranty
Lighters warranty

If you suspect a counterfeit, we invite you to Contact Us and provide us with all information pertaining to your suspicion.

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