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For information on how Brexit may impact your online order please click here.

Cartier London boutiques are temporarily closed but remain available for home delivery and virtual appointments.

Book a virtual appointment here. Read more information on boutique closure here.

Cartier ring inside its box

Where can I ask for advice and have my Cartier watch repaired?

We invite you to:

  • visit the Cartier boutique of your choice, taking care to bring the guarantee certificate for your product;
  • or contact an adviser at our Client Services Department on +44 (0)20 3893 4349.

When you have entrusted your watch to us, our Cartier technicians will examine it, define the type of service that needs to be carried out and send you an estimate and completion date. The service will be undertaken once you have accepted the estimate, subject to availability of any parts required for the repair.

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