FAQ - My Cartier Account

FAQ

PRODUCT
GUARANTEE & AUTHENTICITY
MY CARTIER ACCOUNT
CONTACT US

MY CARTIER ACCOUNT

Opening an account will allow you to make purchases through the Cartier e-Boutique. Once registered, you will not be required to re-enter your personal information which will ensure a faster check-out process. You will have the ability to track your orders easily online at any time. You will receive privileged access to exclusive content and special previews of the latest Cartier creations in the MyCartier section of our website. Save your favorite Cartier creations on your personal Wish List and share them with your family and friends. Sign up for our member e-newsletter to stay up to date on everything Cartier.

You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use. For support please contact our Cartier Client Relations Centre on +91 11 4678 8888 or by email at contact.me@clientrelations.cartier.com .

You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please email the Cartier Client Relations Centre at contact.me@clientrelations.cartier.com.

You may also unsubscribe from e-mail marketing communications at any time by clicking on the ‘unsubscribe’ link in any Cartier marketing e-mails.

Cartier is committed to protecting the privacy of its clients. We provide a secure online shopping environment and hold our customer's personal data in accordance with applicable laws and regulations. We encourage you to consult our complete Privacy Policy, should you wish for more information. Cartier will not intentionally collect personal information from minors under the age of 13. We use cookies to help keep track of what you have in your Shopping Bag and to remember you when you return to the Cartier e-Boutique. Cartier does not use cookies to gather personal information. If you do not accept cookies, you will not be able to use the Cartier e-Boutique. Furthermore, should you modify your browser settings to refuse cookies, you may be required to re-register on your next visit to the Cartier e-Boutique.

At Cartier, we treasure our relationship with you. In order to deliver the most relevant services and design the right experience for you, we handle your personal information with the highest care and rigour.