Delivery Information

Please include street name and apartment / villa number. For deliveries to your workplace, where appropriate, please indicate the Company name and, if necessary, the name on doorbell or presence of a doorman service.

The courier service cannot deliver to P.O. Boxes or to General Delivery/Poste Restante addresses.

The courier delivers from Sunday to Saturday (except Friday) during office hours, and you cannot pre-book delivery times. The courier will try to deliver the package for three consecutive working days, leaving a notification each time with a telephone number where you can contact courier. After the third failed attempt, the courier will return the package to our warehouse. Our Customer Care may email you for new delivery instructions.