For exchanges and returns, you need to visit Cartier boutiques within 30 days from the invoice date. Remote shipping is not accepted; the creation must be physically brought to any of our boutiques in Turkey.
Creations purchased from a boutique in Turkey can be returned or exchanged at boutiques in Turkey.
Designs that have been engraved, embossed, or altered cannot be returned or exchanged.
Creations for which a tax refund has been applied cannot be returned or exchanged.
For more information about return and exchange terms, conditions, and methods, please refer to the Terms and Conditions of Sale or contact the Cartier Customer Relations Center.
Please note that if you decide to return your Cartier creation to a boutique, you will receive a merchandise credit equal to the value of your creation in return. This credit will be valid at any Cartier boutique in Turkey.
