We only accept orders for delivery to addresses in Canada. Please note that Cartier does not ship to PO boxes, APO/FPO addresses or hotels.
We will use reasonable efforts to ensure the following estimated delivery lead times from the date of your order:
*Saturday and U.S. and Canada federal holidays will not be considered as a regular business day with respect to estimated delivery lead time. Delivery on Saturday may however be proposed as a service to specific zip codes by the Cartier Boutique. Please contact the Cartier Boutique for more specific information.
When estimating package delivery time, please allow time for credit approval, address verification and order processing.
Each delivery package will contain, in addition to your purchased Cartier product: (i) all related accessories, if any; (ii) Product User Guide, as applicable, and the Warranty Card and/or Certificate of Authenticity, as applicable; (iii) printed gift note(s) containing your message, if so requested by you when you place your order; (iv) the return/exchange form and pre-paid return label and (v) the packing slip without price.
Cartier ensures each purchase during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm your acceptance of each Cartier product delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfilment of the sale contract by Cartier and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.
We will use reasonable efforts to ensure the following estimated delivery lead times from the date of your order:
| Delivery Service | Provider | Estimated Delivery Lead Time | Charge to Client |
|---|---|---|---|
| Standard | FedEx | 2-3 Business Days* | Complimentary |
| Express | FedEx | 1-2 Business Days* (subject to stock availability) | Complimentary |
| Express | UPS | 1-2 Business Days* (subject to stock availability) | Complimentary |
When estimating package delivery time, please allow time for credit approval, address verification and order processing.
Each delivery package will contain, in addition to your purchased Cartier product: (i) all related accessories, if any; (ii) Product User Guide, as applicable, and the Warranty Card and/or Certificate of Authenticity, as applicable; (iii) printed gift note(s) containing your message, if so requested by you when you place your order; (iv) the return/exchange form and pre-paid return label and (v) the packing slip without price.
Cartier ensures each purchase during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm your acceptance of each Cartier product delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfilment of the sale contract by Cartier and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.