We only accept orders for delivery to addresses in the continental United States, Alaska, Hawaii and the District of Columbia. Please note that Cartier does not ship to PO boxes, APO/FPO addresses or hotels.

We will use reasonable efforts to ensure the following estimated delivery lead times from the date of your order:

*Saturday and U.S. federal holidays will not be considered as a regular business day with respect to estimated delivery lead time. Delivery on Saturday may however be proposed as a service to specific zip codes by the Client Relations Center. This service as well as express shipping may incur more specific charges. Please contact the Client Relations Center (1.800.CARTIER) for more specific information.

When estimating package delivery time, please allow time for credit approval, address verification and order processing. Once the order is processed and ready for shipment, we will send you the Confirmation of Order by email.

When ordering on the Platform or through the Client Relations Center, you will receive an email notification with the tracking information related to the delivery of goods.

Each delivery package will contain, in addition to your purchased Cartier product: (i) all related accessories, if any; (ii) Product User Guide, as applicable, and the Warranty Card and/or Certificate of Authenticity, as applicable; (iii) printed gift note(s) containing your message, if so requested by you when you place your order; (iv) the return/exchange form and (v) the packing slip without price.

When ordering products on the Platform or Client Relations Center, you will receive an invoice that will be sent to your email address as a .pdf attachment. You may also at any time later request an invoice by calling the Client Relations Center (1.800.CARTIER). Please note that Cartier may request that you provide proper identification as a condition to complying with such request.

Cartier insures each purchase during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm your acceptance of each Cartier product delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfillment of the sale contract by Cartier and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.