Order by July 3rd to receive your order on time for Eid
Same Day Delivery in Riyadh on all orders placed by 1pm. 1-3 days in other cities
Our secure online payment accepts, AMEX, MADA, Mastercard, and VISA . Please note we do not accept cash on delivery.
Our phone sales payment methods include options of paying securely through a payment link or a bank transfer. Please note we do not accept cash on delivery.
Our boutiques accept the following methods of payment: AMEX, MADA, Mastercard, Visa, cash, bank transfer and cheques.
To check the status of your order you Can log in to your My Cartier account. Alternatively, if you performed Guest Checkout, you will be able to access the status of your order through the "Order Information" section.
Regarding the shipment, after confirmation of your order, your local carrier SAB-Express will reach out to you to confirm the delivery date. They will keep you informed about the dispatch of your order at each step of the process. Orders over 200,000 SAR will be sent with an alternative carrier, in these instances we ask you to contact our Cartier Client Relations Centre information on 800 6100007 or by email at firstname.lastname@example.org for accurate delivery information.
If you need to cancel or change your order, please contact our Cartier Client Relations Centre as soon as possible, we will make every effort to accommodate your request. Please note that we cannot guarantee your order may be adjusted once it has been submitted. Processed orders may not be cancelled or modified; you may return your item subject to our Conditions of Sale.
Once a creation has been personalised, either through our embossing or engraving services they cannot be returned or exchanged. These items are considered final sale.
Please call us at 800 6100007 and one of our Ambassadors would be delighted to process your order.
You may also access the website through your mobile phone or tablet.
You may purchase a maximum of ten Cartier creations in one order.