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Watchmaking, jewelry and leather goods: find out more about the services offered by the Maison.
The present Cartier Limited Warranty applies to lighters sold or presented for warranty service in the United States of America and Canada only.
Your Cartier lighter is warranted against any manufacturing defect for a period of twenty-four (24) months from the date of purchase (the “Guarantee Period”) subject to the following conditions. If your lighter is returned during the Guarantee Period, any component found by our technical services to be defective as a result of a manufacturing defect will be, at Cartier’s sole discretion, repaired or replaced free of charge. Upon expiration of the Guarantee Period, any services or repairs will be subject to a service charge.
Your Cartier Limited Warranty does not cover, notably:
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, THIS CARTIER LIMITED WARRANTY IS A LIMITED WARRANTY AND SHALL BE THE EXCLUSIVE MANUFACTURER’S WARRANTY IN LIEU OF ANY OTHER EXPRESS WARRANTIES. NEITHER THIS LIMITED WARRANTY NOR ANY OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE PERIOD OF TWENTY FOUR MONTHS FROM THE DATE OF PURCHASE. FOR A PERIOD OF TWENTY FOUR MONTHS FROM THE DATE OF PURCHASE, CARTIER WILL, IN ITS SOLE DISCRETION, REPAIR OR REPLACE ANY COMPONENT FOUND TO BE DEFECTIVE AS A RESULT OF A MANUFACTURING DEFECT FREE OF CHARGE UNDER THIS CARTIER LIMITED WARRANTY. THIS WARRANTY IS THE SOLE AND EXCLUSIVE REMEDY. CARTIER SHALL NOT BE LIABLE, BY VIRTUE OF THIS LIMITED WARRANTY OR OTHERWISE, FOR ANY LOSS OR DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE YOUR LIGHTER, OR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATING IN ANY WAY TO YOUR LIGHTER.
Cartier does not authorize any Cartier Boutique, Cartier Authorized Retailer or any other third party to make any warranties beyond this Limited Warranty, or to otherwise assume for Cartier any obligations or liability in connection with the sale of its products. Some states, provinces or territories do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
A warranty claim may be sent to the Richemont Technical Center or Richemont Canada, Inc. at the following addresses:
Richemont Technical Center 15100 Trinity Blvd, Suite 300 Fort Worth TX 76155 United States Tel. : +1 800 492 6755 Email: contact.na@cartier.com |
Richemont Canada, Inc. 4610 Eastgate Parkway, Unit 1 Mississauga Ontario L4W 3W6 Canada Tel. : +1 800 661 6109 Email: contact.ca@cartier.com |
IN ORDER TO BENEFIT FROM THIS CARTIER LIMITED WARRANTY, YOU WILL BE REQUIRED TO PRESENT TO ANY CARTIER BOUTIQUE, CARTIER AUTHORIZED RETAILER OR CARTIER AUTHORIZED AFTER-SALES SERVICE CENTER, THE CARTIER GUARANTEE CERTIFICATE SITUATED AT THE BEGINNING OF THIS BOOKLET, DULY COMPLETED, DATED, STAMPED AND SIGNED BY A CARTIER BOUTIQUE OR A CARTIER AUTHORIZED RETAILER. PLEASE BE CERTAIN TO RETAIN THIS CERTIFICATE. FAILURE TO COMPLY WITH ANY OF THESE CONDITIONS VOIDS ALL WARRANTY RIGHTS. YOU ARE RESPONSIBLE FOR TRANSPORTATION COSTS, INCLUDING BUT NOT LIMITED TO POSTAGE, INSURANCE AND PACKING MATERIALS. WE RECOMMEND THAT ANY SHIPMENT TO US INCLUDE CERTIFIED DELIVERY AND INSURANCE.
ONLY CARTIER BOUTIQUES, CARTIER AUTHORIZED RETAILERS AND CARTIER AUTHORIZED AFTER-SALES SERVICE CENTERS ARE ENTITLED TO PROVIDE WARRANTY SERVICE AS DEFINED HEREIN. FOR MORE INFORMATION AND A COMPLETE LIST OF CARTIER BOUTIQUES, CARTIER AUTHORIZED RETAILERS AND CARTIER AUTHORIZED AFTER-SALES SERVICE CENTERS, PLEASE CONSULT THE CARTIER WEBSITE AT WWW.CARTIER.COM, OR ASK THE CARTIER BOUTIQUE OR CARTIER AUTHORIZED RETAILER INDICATED ON THE GUARANTEE CERTIFICATE OR IN YOUR SALES DOCUMENTS.
THIS CARTIER LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS UNDER THE APPLICABLE UNITED STATES OR CANADIAN LAWS. SUCH RIGHTS MAY VARY FROM ONE STATE, PROVINCE OR TERRITORY TO ANOTHER.
The present Cartier Limited Warranty applies to lighters sold or presented for warranty service in the United States of America and Canada only.
Your Cartier lighter is warranted against any manufacturing defect for a period of twenty-four (24) months from the date of purchase (the “Guarantee Period”) subject to the following conditions. If your lighter is returned during the Guarantee Period, any component found by our technical services to be defective as a result of a manufacturing defect will be, at Cartier’s sole discretion, repaired or replaced free of charge. Upon expiration of the Guarantee Period, any services or repairs will be subject to a service charge.
Your Cartier Limited Warranty does not cover, notably:
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, THIS CARTIER LIMITED WARRANTY IS A LIMITED WARRANTY AND SHALL BE THE EXCLUSIVE MANUFACTURER’S WARRANTY IN LIEU OF ANY OTHER EXPRESS WARRANTIES. NEITHER THIS LIMITED WARRANTY NOR ANY OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE PERIOD OF TWENTY FOUR MONTHS FROM THE DATE OF PURCHASE. FOR A PERIOD OF TWENTY FOUR MONTHS FROM THE DATE OF PURCHASE, CARTIER WILL, IN ITS SOLE DISCRETION, REPAIR OR REPLACE ANY COMPONENT FOUND TO BE DEFECTIVE AS A RESULT OF A MANUFACTURING DEFECT FREE OF CHARGE UNDER THIS CARTIER LIMITED WARRANTY. THIS WARRANTY IS THE SOLE AND EXCLUSIVE REMEDY. CARTIER SHALL NOT BE LIABLE, BY VIRTUE OF THIS LIMITED WARRANTY OR OTHERWISE, FOR ANY LOSS OR DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE YOUR LIGHTER, OR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATING IN ANY WAY TO YOUR LIGHTER.
Cartier does not authorize any Cartier Boutique, Cartier Authorized Retailer or any other third party to make any warranties beyond this Limited Warranty, or to otherwise assume for Cartier any obligations or liability in connection with the sale of its products. Some states, provinces or territories do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
A warranty claim may be sent to the Richemont Technical Center or Richemont Canada, Inc. at the following addresses:
Richemont Technical Center 15100 Trinity Blvd, Suite 300 Fort Worth TX 76155 United States Tel. : +1 800 492 6755 Email: contact.na@cartier.com |
Richemont Canada, Inc. 4610 Eastgate Parkway, Unit 1 Mississauga Ontario L4W 3W6 Canada Tel. : +1 800 661 6109 Email: contact.ca@cartier.com |
IN ORDER TO BENEFIT FROM THIS CARTIER LIMITED WARRANTY, YOU WILL BE REQUIRED TO PRESENT TO ANY CARTIER BOUTIQUE, CARTIER AUTHORIZED RETAILER OR CARTIER AUTHORIZED AFTER-SALES SERVICE CENTER, THE CARTIER GUARANTEE CERTIFICATE SITUATED AT THE BEGINNING OF THIS BOOKLET, DULY COMPLETED, DATED, STAMPED AND SIGNED BY A CARTIER BOUTIQUE OR A CARTIER AUTHORIZED RETAILER. PLEASE BE CERTAIN TO RETAIN THIS CERTIFICATE. FAILURE TO COMPLY WITH ANY OF THESE CONDITIONS VOIDS ALL WARRANTY RIGHTS. YOU ARE RESPONSIBLE FOR TRANSPORTATION COSTS, INCLUDING BUT NOT LIMITED TO POSTAGE, INSURANCE AND PACKING MATERIALS. WE RECOMMEND THAT ANY SHIPMENT TO US INCLUDE CERTIFIED DELIVERY AND INSURANCE.
ONLY CARTIER BOUTIQUES, CARTIER AUTHORIZED RETAILERS AND CARTIER AUTHORIZED AFTER-SALES SERVICE CENTERS ARE ENTITLED TO PROVIDE WARRANTY SERVICE AS DEFINED HEREIN. FOR MORE INFORMATION AND A COMPLETE LIST OF CARTIER BOUTIQUES, CARTIER AUTHORIZED RETAILERS AND CARTIER AUTHORIZED AFTER-SALES SERVICE CENTERS, PLEASE CONSULT THE CARTIER WEBSITE AT WWW.CARTIER.COM, OR ASK THE CARTIER BOUTIQUE OR CARTIER AUTHORIZED RETAILER INDICATED ON THE GUARANTEE CERTIFICATE OR IN YOUR SALES DOCUMENTS.
THIS CARTIER LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS UNDER THE APPLICABLE UNITED STATES OR CANADIAN LAWS. SUCH RIGHTS MAY VARY FROM ONE STATE, PROVINCE OR TERRITORY TO ANOTHER.
This Cartier lighter is an original Cartier creation, made and tested to meet the traditional quality standards of Cartier.
Each Cartier lighter carries an individual serial number which provides a record of both origin and authenticity.
Only Cartier boutiques, as well as Cartier authorised dealers who are the exclusive dealers of Cartier lighters, are authorised to provide the Cartier International Guarantee service, as defined below, in accordance with Cartier's instructions.
Cartier lighters are guaranteed for an unlimited period against any manufacturing defects under the following conditions: any part found by our technical service to be defective as a result of a manufacturing defect will be replaced free of charge by Cartier. However, after the first 24 months from the date of purchase, the labour cost of any repair will be charged, whether or not the replacement parts are supplied under the terms of the guarantee.
Creations acquired from non-authorised dealers, or a website other than Cartier.com, are not guaranteed authentic creations by Cartier.
The Cartier International Guarantee does not cover in particular:
In order to benefit from this guarantee, you will be required to present your Cartier International Guarantee Certificate, duly completed, dated, stamped and signed by an authorised Cartier dealer.
Please ensure that you retain this certificate.
Caution: The guarantee will not be valid if accessories other than those prescribed by Cartier have been used.
Should your lighter require servicing or repair, please return it to a Cartier boutique or any Cartier authorised dealer, taking care to enclose the duly completed Warranty Certificate.
This Cartier lighter is an original Cartier creation, made and tested to meet the traditional quality standards of Cartier.
Each Cartier lighter carries an individual serial number which provides a record of both origin and authenticity.
Only Cartier boutiques, as well as Cartier authorised dealers who are the exclusive dealers of Cartier lighters, are authorised to provide the Cartier International Guarantee service, as defined below, in accordance with Cartier's instructions.
Cartier lighters are guaranteed for an unlimited period against any manufacturing defects under the following conditions: any part found by our technical service to be defective as a result of a manufacturing defect will be replaced free of charge by Cartier. However, after the first 24 months from the date of purchase, the labour cost of any repair will be charged, whether or not the replacement parts are supplied under the terms of the guarantee.
Creations acquired from non-authorised dealers, or a website other than Cartier.com, are not guaranteed authentic creations by Cartier.
The Cartier International Guarantee does not cover in particular:
In order to benefit from this guarantee, you will be required to present your Cartier International Guarantee Certificate, duly completed, dated, stamped and signed by an authorised Cartier dealer.
Please ensure that you retain this certificate.
Caution: The guarantee will not be valid if accessories other than those prescribed by Cartier have been used.
Should your lighter require servicing or repair, please return it to a Cartier boutique or any Cartier authorised dealer, taking care to enclose the duly completed Warranty Certificate.