How to book a cartier service or repair

For repair or service for your Cartier creation, we are pleased to offer you the choice to make arrangements online or to submit your item at your Cartier Boutique of choice. Whichever is your preference, once your creation has been registered you will be able to follow the status of your service online.

You can also find the nearest boutique and book an appointment.

Online booking

Book a service - Online booking

Cartier offers you the option to send your creation directly to our dedicated workshop, and to view the status of your Service Order online and pay by credit card. 

By submitting the form with all the required information, you will receive a dedicated Service Kit so you may securely ship your creation to our workshop, via the carrier of your choice. 

Your creation will be shipped back to you upon completion of the service.

Cartier boutique booking

Book a service - Boutique booking

You can also find the nearest boutique and book an appointment.

 

 

 

 

contact us

To contact us, please select your country/region.

CLIENT RELATIONS CENTER

TEL.1-800-227-8437

Monday - Sunday (9AM - 11PM EST)

Client Relations Center
645 Fifth Avenue
8th Floor
New York, NY 10022