Complimentary services

The following complimentary services will be proposed, free of charge, by the Sales Channels:

(a) Gift Wrap and Packaging

All orders will be shipped with the Maison box gift wrapped in special packaging. You may also add a personalized note that will be printed on a gift card to be included in your order package. Maison reserves the right to reject gift card notes it deems offensive or inappropriate.

(b) Engravings / Embossing

Engraving and embossing may be available on specific products. Please contact the relevant Sales Channel to see if engraving or embossing is available for the product. Orders for personalized products are final and cannot be cancelled or returned.

(c) Strap Exchange / Adjustment

A watch strap is delivered in a standard size and may be delivered smaller or larger, upon request. Watch strap adjustment may also be available on certain watch models. Please contact the Client Relations Center or Remote Boutique for more information.