14. COMPLIMENTARY SERVICES

The following complimentary services may be offered, free of charge, on the Platform or by the Client Relations Center Ambassador:


14.1. Gift wrap, Cartier bag, and Cartier special packaging
All packages are delivered gift wrapped, with a Cartier bag and in Cartier special packaging (where applicable). Gift wrapping is not available for watch straps and refills.


14.2. Gift note
You may personalize your order by adding a personalized note that will be printed by Cartier on gift cards for each product to be included in your order package. Cartier reserves the right to reject gift card notes it deems offensive or inappropriate to be sent on Cartier-logo stationery.


14.3. Engraving / Embossing
Engraving and embossing may be available on specific models such as rings, watches, pens and leather goods. Engraving /embossing service offered complimentary on applicable products where notated on the website product pages and consistent with the number of characters and placement offered. If you wish to have your applicable Cartier product engraved or embossed, please provide the details on the Platform or to the Cartier Ambassador at time of order. Engraved or embossed products cannot be returned to Cartier for exchange or refund.


14.4. Watch Bracelet Adjustment
Bracelet adjustment is available on certain watch models. If you request a watch bracelet adjustment, the removed links will be returned to you and included in the delivery package.