By shipping your product to us, you agree that Cartier is permitted to open the product and carry out a diagnosis of your product and issue a proposal of a Cost Estimate, according to the provisions of these Conditions of Service (the “Cost Estimate”).

Cartier will receive your product and verify that it meets these Conditions of Service. Cartier will then proceed to the diagnosis of your product to identify the necessary Services in accordance with the Pre-Registration Form and will send you an estimate through the Service Channels.

By sending your product for diagnosis, you agree that it may (ex: vintage or watches with complications) be sent overseas including to the Cartier manufacturer for the diagnosis at a cost to be communicated by Cartier; please consider that in such event, the timing may be extended over several weeks. We will make reasonable effort to keep you informed. You may be required to provide more documents necessary for export. If you cannot provide necessary documents for export, we will return the product to you. By shipping your product to us, you also confirm it has been imported in your country in accordance with applicable laws.