Product

All creations on the website that feature an “Add to Shopping Bag” button on the product page are available for purchase online, subject to availability. If you are interested in a creation whose product page does not show this button, please contact our Client Relations Center for further information on 800 CARTIER (800 227 8437) or by email at contact.na@cartier.com.

Please note that a product may be available to order even if the price is not displayed.

For assistance in ascertaining the correct bracelet or ring size, please consult our sizing guide in the Services section.

If a product is unavailable, please contact our Client Relations Center for further information on 800-CARTIER (800-227-8437) or by email at contact.na@cartier.com who will be able to support you.

A product may be available to order even if it’s price is not displayed.

We invite you to Contact Us for information on creations for which no price is indicated on our website. You may also click on the ‘Contact An Ambassador’ link on the product detail page.

Please consult our Watch User Guide, where you may find instructions on how to manipulate the strap or bracelet of your watch.

Personalization is available on certain creations. We offer engraving for our jewelry and watches, and embossing for leather goods. The product pages on the website indicates whether personalization is available for the item. Should you have any special requests, please Contact Us.


If you wish to have your Cartier creation engraved or embossed, please enter the text when selecting the creation on the website. This service is also available when placing an order through the Client Relations Center.


Please note that personalized creations cannot be returned or exchanged.


Read more information here.