- HOW TO SHOP ONLINE? 1/2
- HOW TO SHOP ONLINE? 2/2
- HOW TO SHOP THROUGH THE CLIENT RELATION CENTER?
- I CURRENTLY DO NOT HAVE AN EMAIL ADDRESS. MAY I STILL PURCHASE ITEMS FORM THE CARTIER E-BOUTIQUE?
- I DO NOT SEE PRICES INDICATED FOR CERTAIN CREATIONS DISPLAYED IN THE E-BOUTIQUE. WHERE CAN I INQUIRE ABOUT THE PRICE? ARE THEY AVAILABLE FOR PURCHASE?
- IS THERE A CARTIER E-BOUTIQUE CELL PHONE APPLICATION I CAN USE TO MAKE A PURCHASE?
- HOW MANY CARTIER CREATIONS MAY I PURCHASE IN ONE ORDER?
- ORDER TRACKING
- RECEIPT OF DELIVERY
- MAY I PICK UP MY E-BOUTIQUE PURCHASE AT A CARTIER BOUTIQUE?
- I LIVE OUTSIDE THE UNITED STATES. MAY I STILL PLACE AN ORDER THROUGH THE E-BOUTIQUE FOR DELIVERY OUTSIDE THE US?
- HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
- WHAT ARE YOUR SHIPPING FEES?
- MAY I SHIP MY ORDER TO MULTIPLE ADDRESSES?
RETURN POLICY 1/2
Cartier Creations purchased through the Cartier e-Boutique or Client Relation Center may be returned or exchanged in accordance with our Conditions of Sale. Please note:
You may return your creation to the Cartier e-Boutique distribution center within 30 days of receipt, for exchange or refund to the original credit card. Merchandise credits are not issued through the Cartier e-Boutique or Client Relation Center.
You are also welcome to visit a Cartier Boutique in the United States to return your creation for exchange or boutique merchandise credit. No refunds will be issued through Cartier Boutiques.
You may return your Cartier creation in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them. Cartier will not accept any return if the product shows signs of wear, has been used, or altered from its original condition in any way.
- RETURN POLICY 2/2
- IF I AM NOT PLEASED WITH MY PURCHASE, MAY I CANCEL, RETURN OR EXCHANGE IT?
- RETURN POLICY 1/2